ATLANTA, May 22, 2017 /PRNewswire/ -- LogistiCare, the nation's largest non-emergency medical transportation (NEMT) manager, earns the healthcare industry's symbol of excellence for service quality – URAC CORE Accreditation – for all 24 of its locations. URAC is the independent leader in promoting healthcare quality through accreditation, certification and measurement. LogistiCare remains the first and only NEMT company to meet the organization's stringent standards for operational integrity, consumer protection, patient engagement and better outcomes across headquarters and every operations, IT and claims center.
From its headquarters in Atlanta, LogistiCare manages healthcare transportation services for private, commercial and government-assisted riders across 39 states and the District of Columbia. A fourth consecutive term of URAC CORE accreditation assures LogistiCare's clients and members that high-quality service is pervasive throughout the entire organization.
"By applying for and achieving Core accreditation, LogistiCare has demonstrated a commitment to quality healthcare," said URAC President and CEO Kylanne Green. "Quality health care is crucial to our nation's welfare and it is important to have organizations that are willing to measure themselves against national standards."
URAC's CORE Accreditation standards address the fundamental aspects and practices that affect the quality of a health care organization's operations. These include organizational structure, policies and procedures, regulatory compliance, information management, quality management, staff qualifications, and consumer protection and empowerment. The four-phase process examines more than 30 criteria through a lengthy application, desktop review, on-site review and committee review before selection.
"With the distinction of URAC accreditation, our stakeholders can remain confident we consistently deliver the highest standards of accountability and efficiency while ensuring access to quality healthcare," LogistiCare CEO Albert Cortina said. "We believe that this accreditation along with our scale has contributed to our nationwide best practices. It has awarded us cost efficiencies and unparalleled recognition for service excellence to pace the complex demands of medical transportation programs."
For the more than 27 million members LogistiCare serves, URAC accreditation ensures their transportation needs have been entrusted to a safe, reliable and responsive organization. For healthcare organizations, the accreditation assures that LogistiCare complies with all state and federal guidelines and is the best partner to effectively and efficiently service their members. For local transportation providers, who on behalf of LogistiCare complete over 69 million rides annually, this accreditation means more than 5,000 small businesses can expect consistent interaction with LogistiCare allowing them to operate and grow their businesses.
To view LogistiCare's URAC accreditation, visit https://accreditnet2.urac.org/uracportal/Directory/CompanyView/3872
For more on URAC accreditation, visit www.urac.org. For more on LogistiCare, visit www.logisticare.com.
LogistiCare, a wholly owned subsidiary of The Providence Service Corporation (NASDAQ: PRSC), is the nation's largest manager of non-emergency medical transportation programs for state governments and managed care organizations. Its range of services includes call center management, networking credentialing, vendor payment management and non-emergency medical transport management. The company maintains a 99 percent complaint-free service rate while managing over 69 million trips per year for over 27 million riders.
Founded in 1990, URAC is the independent leader in promoting healthcare quality through accreditation, certification and measurement. URAC is a nonprofit organization developing evidence-based measures and standards through inclusive engagement with a range of stakeholders committed to improving the quality of healthcare. Our portfolio of accreditation and certification programs span the healthcare industry, addressing healthcare management, healthcare operations, health plans, pharmacies, telehealth providers, physician practices, and more. URAC accreditation is a symbol of excellence for organizations to showcase their validated commitment to quality and accountability.