Lumel Recognized as an Overall Leader in Customer Experience in Dresner Advisory Services' 2025 Wisdom of Crowds® EPM Market Study

PLANO, Texas, July 29, 2025 /PRNewswire/ -- Lumel, the leading global provider of no-code integrated planning (EPM), reporting, and applications on Power BI and Microsoft Fabric, has been recognized as an Overall Leader for Customer Experience in Dresner Advisory Services' 2025 Wisdom of Crowds® Enterprise Performance Management (EPM) Market Study.

"In its first year of inclusion, for 2025, Lumel is above the overall sample for most measures. It is considered an Overall Leader in the Customer Experience Model and a Trust Leader in the Vendor Credibility Model," said Howard Dresner, founder and chief research officer at Dresner Advisory Services. "It is best in class for sales follow up after the sale, and technical support responsiveness. It is positively rated as high value and low TCO in the Value/TCO Model and has a perfect recommend score."

Lumel earned high placements in both the Customer Experience and Vendor Credibility models. These rankings are based entirely on real user feedback from various industries and regions—highlighting strong satisfaction and confidence in Lumel's solutions.

"We're honored to be named a Leader in this year's Wisdom of Crowds® EPM Market Study," said Gopal Krishnamurthy, Founder and CEO of Lumel. "This recognition is especially meaningful because it comes directly from our customers who seem to love our differentiated approach of bringing planning to their BI system with ease of use and flexibility. It reflects their trust in our ability to deliver enterprise-grade planning and performance management, deeply integrated with Microsoft Power BI and Fabric."

Now in its 11^th year, the Wisdom of Crowds® EPM Market Study is based on data collected from users with firsthand experience using enterprise performance management solutions. Vendors are evaluated across 33 criteria, including product functionality, technical support, ease of use, and value for price

The 2025 Wisdom of Crowds® EPM Market Study is available at https://lumel.com/ebooks/2025-dresner-epm-market-study-lumel-leader/ 

This recognition follows a period of rapid innovation for Lumel, including the launch of PowerTable, enhanced writeback and modeling capabilities, and advanced reporting and automation features for Power BI users.

About Lumel

Lumel empowers enterprises to look forward and think ahead with an innovative suite of products that consolidate planning, BI, and data applications on Microsoft Fabric and Power BI. Designed for business users, Lumel helps organizations maximize the value of their existing data platforms with advanced writeback, collaboration, and modeling features—while reducing total cost of ownership and retiring legacy BI, EPM, and data management systems.

Lumel is a Microsoft Strategic ISV Partner for Fabric. Headquartered in Plano, Texas, with offices in Chennai, India, Lumel employs more than 300 people and serves over 3,000 customers worldwide.

Learn more at lumel.com

Media Contact:
Elizabeth Kit
(469)-609-0039
[email protected]

SOURCE Lumel Technologies