MAG USA adds fourth Escape Lounge to its USA line-up at Reno-Tahoe International Airport, Nevada
Follows successful wins at Minneapolis-St. Paul, Oakland and Bradley (Hartford) airports
CHICAGO, June 19, 2017 /PRNewswire/ -- MAG, owner of the third and fourth largest airports in the United Kingdom (Manchester and London Stansted), today announces that its USA subsidiary, MAG USA, after a competitive process, has been selected as the preferred company to begin negotiating a contract to design, build and operate a common-use Escape Airport Lounge (www.escapelounges.com) at Reno-Tahoe International Airport (IATA: RNO) in Nevada.
The contract, awarded by Reno-Tahoe International Airport's owner, the Reno-Tahoe Airport Authority, is the fourth major contract win for the company, following existing Escape Lounges already open in Minneapolis-St. Paul International Airport (MSP), Oakland International Airport (OAK) and Bradley International Airport (BDL) near Hartford.
All members and guests entering U.S. Escape's common-use airport lounges have the option to dine on an array of complimentary hot and cold food and beverages, relax in comfortable seating with plenty of power outlets, connect to free high-speed Wi-Fi and have flight information screens in easy view. Escape Lounges will be investing more than $1 million in the 1,700-square-foot space. Escape Lounge's complimentary hot and cold food offerings are developed by prominent, award-winning local chefs. Escape Lounge's complimentary bar features a selection of well-known national brands along with locally sourced wines, craft beers and spirits. In addition, premium food and beverage options are available for a fee. The current fee for walk-up entries is $45 plus taxes. A $5 discount is available by pre-booking online at www.escapelounges.com.
"The Escape Lounge allows us to offer our passengers a high-level customer service experience that is open to everyone," said Marily Mora, President/CEO of Reno-Tahoe International Airport. "It will feature a prominent local chef offering regional flavors along with high-tech amenities and a comfortable place to relax or get work done. We look forward to the Escape Lounge enhancing the overall travel experience at RNO."
Rosemarie Andolino, President and CEO of MAG USA, said, "I am delighted to announce MAG USA's partnership with the Reno-Tahoe Airport Authority. Reno-Tahoe will be the first Escape Lounge opened since U.S. Escape Lounges became part of the American Express Global Lounge CollectionSM. This brand-new amenity at Reno-Tahoe International Airport will help win over new customers by offering a high-quality experience for passengers as they travel through the airport."
"Consumers are seeking new ways to make simple and affordable upgrades to their daily lives and Escape Lounges help them do that. We offer high quality food and refreshment, free high-speed Wi-Fi and newspapers in a relaxed, comfortable and contemporary environment allowing them to separate themselves from the hustle and bustle of the airport.
"Common-use airport lounges are still a relatively new concept in North America and we look forward to working with more airports as they improve their passenger amenities," added Andolino.
The Reno-Tahoe Escape Lounge will build on MAG USA's network of Escape Lounges, with three lounges already opened at Minneapolis-St. Paul, Oakland and Bradley International Airports. In addition, MAG operates five Escape Lounges and one new high end lounge, 1903, across the four airports it owns and operates in the UK.
Reno-Tahoe, which primarily serves Nevada and Northern California, is the second busiest airport in Nevada and has seen impressive passenger growth with passenger numbers up 10 percent on 2016; this was also the highest year-over-year annual growth since 2004 for the Reno-Tahoe International Airport.
American Express Platinum Card® Members receive complimentary access to U.S. Escape Lounges. American Express Platinum Card® Members flying on any airline can simply present the U.S. Escape Lounge host with their Platinum Card, along with their boarding pass and government-issued I.D. to enter the lounge and begin enjoying the premium amenities. Platinum Card Members may be accompanied by up to two traveling companions for no additional charge.
For more information and for booking information visit www.escapelounges.com.
About Escape Lounges
Escape Lounge is an airport lounge concept available to all ticketed passengers on any carrier. Escape was started in the 1980's with a lounge in Manchester Airport, UK, and has since grown to eight lounges with U.S. locations currently in Minneapolis-St. Paul International Airport (MSP), Oakland International Airport (OAK) and Bradley International Airport (BDL). Visit escapelounges.com for a complete list of our entry options at each of our lounges.
About MAG USA
MAG USA, launched in 2015, is a wholly-owned subsidiary of the Manchester Airport Group, U.K. (MAG). MAG USA is focused on bringing Escape Lounges, commercial parking products and P3, public-private partnerships, retail and terminal developments that transform the passenger experience to U.S. airports. Reno-Tahoe Escape brings the total number of U.S. Escape Lounges to four.
MAG is the UK's leading airport group which owns and operates Manchester, London Stansted, East Midlands and Bournemouth Airports, together with MAG Property, a commercial property division. MAG's aim is to become a global leader in airport management, products and services, and it currently employs over 4,500 people, annually serves approximately 50 million passengers and handles 650,000 tonnes of air freight. MAG is managed on behalf of its shareholders who include Manchester City Council (35.5%), IFM Investors (35.5%) and the nine other Greater Manchester local authorities (29%).
For more information about MAG USA, please visit www.magworld.com and connect on twitter.com/MAGAirportsUSA and linkedin.com/company/mag-airport-group-usa.
About Reno-Tahoe Airport Authority
The Reno-Tahoe Airport Authority is the owner and operator of the Reno-Tahoe International and Reno-Stead Airports. It is governed by a nine member Board of Trustees, operates as a business, and receives no local tax dollars.
The Reno-Tahoe International Airport is an important asset to the region, generating a total annual economic impact of $2 billion. The airport functions like a small city with over 2,400 employees working for a variety of companies. It takes the dedication and service of these employees to make that all-important first and last impression on travelers to and from the region.
As the 66th busiest commercial airport in the nation, Reno-Tahoe International (RNO) serves approximately 4 million passengers per year. Located only 5 minutes from downtown Reno and 40 minutes from some of the finest ski resorts and outdoor recreation in the world, RNO is the Gateway to Lake Tahoe and the entire region.
Eight different airlines offer service at RNO with 15,200 seats available through the airport each day. The airport also prides itself on a high level of customer service and convenience.
SOURCE MAG USA
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