Manpower Named to 2010 Best of Staffing™ Candidate List

MILWAUKEE, Sept. 23 /PRNewswire/ -- Manpower has been named to the 2010 Best of Staffing™ Candidate list for achieving an extraordinarily high level of associate satisfaction. The list is published by Inavero, a satisfaction research group, in partnership with CareerBuilder, a human capital solutions company. It is the nation's only candidate satisfaction award that recognizes staffing and recruiting firms that provide exceptional service to their talent.

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The list was based on survey results from nearly 30,000 employees who have been placed with a staffing or recruiting firm. Out of more than 6,000 staffing firms in North America, only 28 firms (less than 1 percent) are recognized on the 2010 Best of Staffing Candidate list for exceptionally high levels of job candidate satisfaction.

"We are committed to matching people with the right jobs that provide meaningful work for the individual and meet the business needs of our clients," said Jorge Perez, senior vice president of staffing for Manpower in North America. "It's a special honor to earn a place on the 2010 Best of Staffing Candidate list because the feedback comes directly from one of our most important stakeholders – our associates on assignment. Their success is paramount to our overall business performance and that of our clients, and we are committed to continually improving their experience."

Staffing firms listed on the 2010 Best of Staffing Candidate list obtained a minimum 44 percent Net Promoter Score (NPS) for an extraordinarily high level of candidate satisfaction. NPS is embraced by major organizations as a measure of customer loyalty, satisfaction and engagement, and scores can range from -100 to +100. The scores of the winners are double the national staffing industry's NPS benchmark for candidate satisfaction.  

The winners outperformed the industry in job candidate satisfaction in a number of key ways that are important to both staffing firm leaders, and the clients and talent who choose to work with them. Creating loyalty, providing timely and ample communication, connecting personally, and respecting candidate talent and experience are the key areas that set the top staffing firms apart from the rest. More information about the 2010 Best of Staffing Candidate list is available at www.bestofstaffing.com.

About Manpower U.S.

Manpower Inc. is a world leader in innovative workforce solutions; creating and delivering services that enable its clients to win in the changing world of work. In the United States, Manpower offers a range of services including temporary and contract recruitment, employee assessment and selection, and training. Under the Manpower Professional brand, the company creates ideal employment matches between job seekers and employers in information technology, engineering, finance, healthcare and other business professional arenas. Manpower leverages its expertise in staffing and consulting for the U.S. federal government through Manpower Public Sector, and provides clients with managed service programs, business and recruitment process outsourcing offerings, and other integrated workforce management solutions through Manpower Business Solutions. Manpower is committed to exceeding client expectations, as evidenced by its 2009 Net Promoter Score of 55 percent, significantly above industry average. More information about Manpower is available at us.manpower.com or press.manpower.com.

SOURCE Manpower