Market Research Software Can Be Utilized More Creatively to Obtain Fresh Ideas From Loyal Customers, Suggests Cint

STOCKHOLM, Nov. 19, 2012 /PRNewswire/ -- Cint, a global leader in market intelligence software, recommends that marketers respond to today's highly competitive climate by using research tools in creative ways to obtain great ideas for new products and related campaigns.

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Targeted consumer research can be one of the most direct ways of accessing fresh thinking to drive success, but it needs to be conducted in a manner that encourages greater levels of engagement and participants. Through advanced software solutions, brands are now able to deploy online surveys in seconds, gather results in hours, and form their own research panels made up of loyal brand enthusiasts. These communities can then act as an easily and instantly accessible forum for the generation of fresh ideas.

However, Cint suggests that the approach researchers take should be innovative as well in order to foster originality. Engaging consumers in a dynamic way, framed via a gamification approach, for example, appeals to the competitive aspect of human nature by presenting a survey in a way that tests or challenges consumers' knowledge. This approach can be further facilitated by advances in technology, which have led to a diverse array of online market research tools, especially do-it-yourself (DIY) solutions. Furthermore, the rise of mobile research offers marketers even more options for being creative while accessing insights from consumers when they are on the go. Results can then feed into new ideas about product positioning or demographic targeting, pinpoint previously unknown issues or benefits, and drive imaginative marketing ideas.

Of course, Cint cautions that gamification may not be appropriate for all brands. Marketers will need to evaluate whether the method is compatible with the image of their brand.

Bo Mattsson, chief executive of Cint, comments: "While gamification has become quite a buzzword in the research world, it doesn't need to apply solely to creating a game-like environment for conducting campaigns or studies. Rather, it can simply mean that surveys are crafted in more compelling and engaging ways by carefully rephrasing standard questions and using more imaginative and inspiring language.

"Additionally, tapping into collective knowledge can produce surprising results. Brands can use online market research more than just a tool for informing attractive products or messaging, they can also use it to listen to their fan base and discover original ideas for future developments. For example, an open platform like Cint OpinionHUB can form the ideal hunting grounds for creative inspiration, which can easily spring from participating in the conversations taking place between panel owners and researchers as they connect to directly exchange consumer opinions."

For more information on accessing opinions through DIY market research solutions market intelligence, please visit www.cint.com.

Contact – Keredy Andrews – [email protected] – 0044 1858 411 600

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SOURCE Cint