McGraw-Hill's 'Perfect Phrases For Managers' Offers Instant Answers to Tough Management Situations

Mar 16, 2010, 11:13 ET from McGraw-Hill Professional

NEW YORK, March 16 /PRNewswire-FirstCall/ -- What do you say to the employee who is constantly late?  How should you respond when you hear a colleague criticizing you?  How do you tell your direct reports they did not meet expectations? Do you have the perfect phrase?

Perfect Phrases for Managers (, newly launched by McGraw-Hill, provides the phrases managers need in dealing with almost any management situation.  This unique web-based performance support tool allows users to easily navigate and instantaneously access thousands of examples of real-life work challenges by category, creating an environment for peak performance.

The product also includes audio clips allowing managers to actually listen in on conversations:  A manager settling a dispute with two warring colleagues; delivering the "needs improvement" performance review; dealing with the passive-aggressive employee in a meeting.

Managing difficult people or difficult situations, writing and delivering effective performance appraisals and evaluations, and setting performance goals can present challenges for even the most skilled and experienced managers.  Based on the million-copy-selling series of Perfect Phrases books, Perfect Phrases for Managers offers quick reference to phrases and language that have been categorized and indexed for intuitive navigation and proven effective by HR and communications experts.

Within topics grouped into situations such as "Performance Review Meetings," "Hiring," "Writing Performance Reviews," and "Motivating Difficult People," among others, are hundreds of bite-size tips to provide context to the suggested phrase.

As instructor-led learning continues to contract in the workplace, more and more companies are paying for intuitive online teaching products that offer workers small chunks of practical information, and readily accessible without any formal training.  In the past three years, companies have invested nearly $14 billion on e-learning tools that allow workers to go at their own pace.

Perfect Phrases for Managers is available as an institutional subscription, offered directly through McGraw-Hill Professional.  Companies that implement the Perfect Phrases program will be able to use the website as a hub for their HR needs.  With the ability to add company-specific documents to the site, this is an essential tool for employees to perform at their best.

Perfect Phrases for Managers is SCORM-Compliant, and can be linked through to any company's LMS, if required.  The site can also offer alternative access for the disabled and impaired.

"Finding the right thing to say and the right way to say it is a continuous challenge in business; this is an at-your- fingertips online resource for every manager, at every level," says Laura Friedman, Publisher of Digital Products and Services for Business.  "We are continuously looking at ways to make our proven, authoritative content more useful and accessible to our customers, and Perfect Phrases for Managers does just that."

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SOURCE McGraw-Hill Professional