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Mediacom Communications selecciona Intraway para el aprovisionamiento de componentes
  • USA - English
  • Deutschland - Deutsch
  • France - Français


News provided by

Intraway

Apr 28, 2014, 09:00 ET

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- Intraway proporciona una solución innovadora para asegurar una entrega rápida y automatizada de nuevos servicios.

FORT LAUDERDALE, Florida, 28 de abril de 2014  /PRNewswire/ -- Intraway Corporation, el proveedor líder de soluciones de Control de Red avanzados y OSS / BSS, anunció hoy que Mediacom Communications Corporation, un operador de cable con un millón de suscriptores de banda ancha, ha elegido la solución de Intraway para automatizar la actualización del proceso de su moderna red de cable en un esfuerzo combinado para asegurar eficiencia y productividad óptimas.

Centrado en proporcionar la mejor experiencia de cliente posible, es esencial que cada módem de cable sea desplegado con las capacidades específicas que satisfacen las necesidades exactas de cada MSO. Esto ha resultado ser especialmente importante ofreciendo un nivel más alto de servicios avanzados como la telefonía por cable y puntos Wi-Fi alojados por el suscriptor.

"La relación entre Mediacom e Intraway mejorará el tiempo de puesta en el mercado así como la satisfacción del cliente, a la vez que reduce problemas relacionados con el servicio y volumen de ventas de personal," dijo J.R. Walden, vicepresidente senior de tecnología en Mediacom Communications Corporation. "Estamos trabajando continuamente en la optimización y mejora de nuestra red para ofrecer la mejor experiencia de cliente posible en el mercado."

"La solución de actualización de firmware moderno por cable de Intraway es ahora un componente natural del proceso de entrega de servicio interno de Mediacom," dijo Ricardo Simpson, responsable de operaciones de Intraway.

La solución de Intraway mejora la lógica empresarial, mantiene actualizadas las redes con una intervención humana mínima, reduce las llamadas de servicio y visitas al sitio, mientras aumenta la satisfacción del cliente y previene el fraude.

Acerca de Intraway

Las soluciones de Control de Red y OSS / BSS convergentes de Intraway mejoran la experiencia del cliente de proveedores de servicios de comunicaciones y ayudan a alcanzar la excelencia operativa, resultando en mayor rentabilidad, crecimiento de ingresos, lealtad del cliente mejorada y adquisición.

Proporcionamos productos de software innovadores y flexibles que liberan el potencial completo y explotan asombrosas capacidades infrautilizadas de redes fijas e inalámbricas mientras reducen gastos y maximizan la integridad de ingresos, el plazo de comercialización, la calidad y la eficacia.

Para más información, visite www.intraway.com

Acerca de Mediacom

Mediacom Communications es la octava empresa de televisión por cable más grande del país y uno de los operadores por cable líderes centrados en servir a las ciudades más pequeñas en los Estados Unidos, con una concentración significativa en las regiones del medio oeste y del sudeste. Mediacom Communications ofrece una amplia serie de productos y servicios de banda ancha, incluyendo servicios tradicionales y avanzados de vídeo como la televisión digital, vídeo bajo demanda, grabadores de vídeo digital, televisión de alta definición, así como el acceso a Internet de alta velocidad y servicios telefónicos. Mediante el negocio de Mediacom, la empresa ofrece soluciones de comunicación económicas de banda ancha que pueden ser adaptadas a cualquier tamaño de negocio.

Para más información, visite www.mediacomcable.com

SOURCE Intraway

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