MediClick Chooses Hosted Solutions for Guaranteed Disaster Recovery, Maximizing Uptime For SaaS Customers

RALEIGH, N.C., March 30 /PRNewswire/ -- Hosted Solutions, the East Coast's premier provider of IT infrastructure as a service (IaaS), today announced it has begun providing a full range of disaster recovery (DR) services to MediClick, a Raleigh-based company that designs supply chain and financial applications that meet the unique needs of hospitals and healthcare organizations.

The company said it is providing MediClick with dedicated servers, managed storage and firewalls, and global traffic managers from its SAS 70 Type II certified data center in Raleigh, ensuring consistent uptime in case of a disaster, and giving MediClick the ability to run its applications from Hosted Solutions' data centers.

With MediClick delivering its services to its customers in a software as a service (SaaS) environment, the company realized that even the slightest amount of downtime could be catastrophic. At the same time, a number of its customers began asking about MediClick's networked environment, and how it would handle providing continuous service when, not if, an outage occurred.

"The nature of how we deliver our services has changed dramatically over time.  Fortunately, the ability of companies like Hosted Solutions to meet our requirements has also changed, and for the better," said Jim Holcomb, MediClick's director of information technology.  "At one point, we considered buying the hardware and software we needed, and doing it ourselves.  But we discovered that Hosted Solutions' approach was far more economical, minimizing our CapEx costs, and it has proven to be far more reliable from a performance perspective."

MediClick has also migrated its support and quality assurance (QA) environments, as well as its website (www.mediclick.com) to Hosted Solutions, and is looking to move other applications, such as replicating Exchange data, as well as other systems and services that require 24/7 availability. "The ability to provide a full range of services at a point which makes both operational and financial sense is key to our business approach," said Rich Lee, Hosted Solutions' Founder and Chief Executive Officer.  Lee noted that the enhanced service level agreements (SLAs) required by MediClick and other customers are easily handled by his company's team of trusted professionals.  "Our Hi-Touch consultative approach to working with firms like MediClick ensures that their needs are individually addressed, and that the resources needed to ensure their success are in place," Lee added, noting that Hosted Solutions' consultants work with their clients on an on-going basis to meet their evolving requirements.

About Hosted Solutions

Based in Raleigh, NC, Hosted Solutions is the East Coast's premier provider of IT infrastructure as a service (IaaS).  Its high quality Data Center and Managed Hosting services, including its exclusive Stratus Trusted Cloud™ offering, maintain and protect customers' mission-critical IT systems and applications, enabling them to reduce operating costs, lower the risk of downtime, focus on core competencies, and achieve their top business objectives. The company operates SAS 70 Type II Certified facilities in Boston MA, Charlotte NC, Raleigh NC, and Cary NC, providing best-of-breed data center operations with hardened physical infrastructure, the highest level of security, and a complete managed services portfolio.  Winner of the prestigious 2009 Channel Insider "Bull's Eye MSP of the Year" award, Hosted Solutions is backed by Boston-based private equity firm ABRY Partners.  For more information, please visit www.hostedsolutions.com.

About MediClick

Control of the healthcare supply chain begins with MediClick. Exclusively focused on hospitals and healthcare organizations, the Raleigh, NC-based company designs supply chain and financial applications for the unique needs of its customers. With a suite of innovative products – MediClick for Contracts & Analysis, MediClick for the Supply Chain and MediClick for Financials – the company delivers a comprehensive supply chain solution, driving significant cost savings and better decision making for healthcare organizations. MediClick helps hospitals take control of their supply chain. For information, please visit www.mediclick.com.

SOURCE Hosted Solutions