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Mental Health Providers Gain 90 Minutes a Day with SonderMind AI Tool

SonderMind (PRNewsfoto/SonderMind)

News provided by

SonderMind

Sep 16, 2025, 11:30 ET

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New AI Notes Tool Garners Glowing Reviews from Providers for Better Time Saving and Patient Engagement

DENVER, Sept. 16, 2025 /PRNewswire/ -- SonderMind, a leader in comprehensive and personalized mental health care, today announced the commercial launch of AI Notes. Already creating more than 100,000 AI-generated notes that have been submitted to health insurance providers, SonderMind's AI Notes tool reduces the average note completion time by 80 percent, from approximately 20 minutes to about four minutes, saving providers up to 90 minutes per day. The latest commercial offering from the leader in personalized mental health care was rigorously vetted throughout 2025 by SonderMind providers.

Using AI and with patient consent, the tool transcribes and formats client notes to be ready for review and claim submission within seconds after the session ends. The tool goes beyond streamlining clinical documentation, allowing providers to focus on engaging their patient and not worrying about notetaking. The tool has been widely adopted, with 88 percent of providers opting in to use the feature. This efficiency enables therapists and psychiatry providers to focus more on patient care and less on administrative tasks, and to date, AI Notes has received significantly positive feedback from clinicians who use the technology every day.

Among the many reviews coming in, SonderMind provider Charlie Boutillette, LPC, from Colorado shared, "AI Notes cut my documentation time to under 5 minutes, which means I can actually be present with my clients instead of worrying about notes — and they feel that difference in session." Additionally, Clint Callahan, LCSW, from Colorado said, "AI Notes have been incredibly helpful. I only need to make small edits, which saves me time and lets me focus more on my clients and their needs instead of unpaid admin work. It also allows me to schedule more sessions without adding extra admin hours."

AI Notes is part of SonderMind's broader initiative to integrate AI-powered tools into mental health care, aiming to deepen care capabilities and align with the company's "whole-person care" approach. The tool ensures that claims are 100 percent ready for claim submission, providing providers with peace of mind while SonderMind assumes compliance responsibility.

Miguel Alvarado, Vice President of Engineering at SonderMind, emphasized the collaborative effort behind the tool's development: "The synergy between our clinical, technology, and legal teams is extraordinary. We're all pushing in the same direction, toward what's right for therapists and clients. SonderMind only rolls out new capabilities when they are vigorously tested, and this offering received 100 percent approvals. When you get that alignment, you don't just build better AI—you build a better clinical experience and trust."

SonderMind's commitment to safe AI usage and compliance is evident in its adherence to HIPAA and ISO 27001 standards, dual encryption, and privacy-by-design principles. The company does not monetize data; provider and client information is never sold or used for advertisements. Client control and consent are prioritized at every step, with all features reviewed and approved by the AI Governance Council, comprising clinicians, compliance experts, and product leaders.

About SonderMind
At SonderMind, we believe everyone deserves one personalized, connected, and effective mental health destination to take care of their mental health and well-being at any stage of life. SonderMind care encompasses everything from therapy and medication management to meditation and mindfulness exercises. Our clinicians leverage our digital tools and research to deliver increasingly high-quality care and to develop thriving practices. Combining technology and human connection, SonderMind drives better outcomes through our comprehensive approach. Learn more about SonderMind at sondermind.com or download the mobile app, available on iOS and Android.

SOURCE SonderMind

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