SAN FRANCISCO, March 5, 2019 /PRNewswire/ -- ModSquad, the global leader in on-demand digital engagement services, announced the company is a 2019 winner of the Silver Stevie® Award in the Sales & Customer Service category for Contact Center or Customer Service Outsourcing Provider of the Year.
The Stevie Awards for Sales & Customer Service are the world's top honors for customer service, contact center, business development, and sales professionals. The Stevie Awards organization stages seven of the world's leading business awards programs, including the prestigious American Business Awards® and International Business Awards®.
Honorees received the awards during a gala banquet on Friday, February 22 at Caesars Palace in Las Vegas, NV. More than 700 executives from the U.S.A. and several other nations attended.
More than 2,700 nominations from organizations in 45 nations of all sizes and in virtually every industry competed in this year's competition. Over 150 worldwide professionals in seven specialized judging committees determined the winners. The competition included 93 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year.
Founded in 2007 by CEO Amy Pritchard, ModSquad has garnered a client list of leading global brands through its pioneering concept of ModSourcing — outsourcing, modernized. The Stevies judges lauded the company's customer support, moderation, social, and community services as "an innovative solution to customer service and customer engagement." They also cited ModSourcing as an "innovative way to approach outsourcing with flexibility for clients and employees without sacrificing customer satisfaction."
"We're honored the Steve Awards has honored us again for the standard-setting work of our global Mods," said Amy Pritchard, CEO and Founder of ModSquad. "The judges noted our year-over-year growth, the expansion of our Mod network, our many new client accounts, and deemed ModSquad as having 'created a great culture.' We are so grateful to have these amazing efforts recognized."
"All of the Stevie Award winners should be very proud of their achievements. Independent professionals around the world have agreed that their accomplishments are worthy of public recognition," said Stevie Awards President and founder, Michael Gallagher.
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at https://stevieawards.com/sales/2019-stevie®-award-winners.
ModSquad is a global provider of on-demand digital engagement services, known as ModSourcing: outsourcing modernized. Our experienced professionals engage your customers and communities on a personal level across online, mobile, e-commerce, in-game, application, and social media channels. ModSquad offers expert-level service in customer support, moderation, social, and community. We've strategized, designed, and delivered digital initiatives for clients in more than 70 countries, with the capacity to respond in 50+ languages and dialects. We are the Mods!
About the Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://stevieawards.com.