RICHMOND, Va., Jan. 15 /PRNewswire/ -- In the best of times, getting things done in a country like Haiti can be a challenge. In the aftermath of the worst earthquake in that country in the last 200 years, Mondial Assistance, the world's leading provider of travel insurance and global medical assistance, has been working 24/7 to identify customers in the quake zone who may need assistance. So far the company has identified hundreds of customers from the 28 countries where it has operation centers, including around 300 from the United States and others from France, Canada and the Netherlands.
"Disasters like the earthquake in Haiti present special challenges. Electricity is out. Phones are out. Hospitals have been damaged. We have to send in personnel to look for our customers," said Jon Ansell, president and CEO of the company's US operation. Several people from the company are en route to Haiti to begin assisting our customers with everything from medical assistance and evacuations to relaying messages to family back home.
Mondial Assistance also has correspondents in Haiti as well as the Dominican Republic and Martinique who are assisting customers in the region. "Our global provider network is unmatched in our industry and makes all the difference in situations like these," said Ansell.
Mondial Assistance encourages the families of its customers to call their US call center for assistance in locating their loved ones. Company representatives can be reached at 866-456-3107 (or 804-673-5473 if calling collect) anytime day or night.
About Mondial Assistance
Mondial Assistance is a global leader in specialty insurance and emergency assistance services. Four percent of the world's population, or about 250 million people, are served by Mondial Assistance businesses around the globe. In the United States, Mondial Assistance is a brand name of World Access Service Corp., which is best known for its Access America® brand of travel insurance and assistance services. As one of 28 business units, the U.S. operation serves major travel suppliers, health insurers, credit card, and entertainment companies with insurance products, international travel assistance, and concierge services. Mondial Assistance is part of the Allianz group of companies. For more information please visit: www.mondialUSA.com.
SOURCE Mondial Assistance