Monitronics Begins Prestigious Program to Reduce Emergency Response Time

Only three monitoring companies selected nationwide

Aug 02, 2011, 11:27 ET from Monitronics International

DALLAS, Aug. 2, 2011 /PRNewswire/ -- Monitronics continues to be an industry leader in emergency response time. The company is honored to be the third Central Station chosen for the NLETS (International Justice and Public Safety Network) pilot program, ASAP (Automated Secure Alarm Protocol). The program has three important goals that could save lives: reduce the number of telephone calls in emergencies, eliminate miscommunication, and reduce processing and response time. By transmitting emergency data electronically, Monitronics can do just this.

The Central Station Alarm Association and Association of Public-Safety Communications Officials International developed the protocol that reduces the two to three minute relay which currently exists and allows data to be processed by a computer at the dispatch center.

"We're in an industry that can have a real impact on each customer's personal safety and security," said Mary Jensby, Monitronics Central Station Director. "By speeding up the dispatch process, we could reach customers during the precious moments when a second feels like an eternity. I truly believe that we are going to begin seeing more burglars caught in the act and more property saved as a result of this program."


The International Justice and Public Safety Network is a 501 (c)(3) nonprofit interstate justice and public safety network in the nation for the exchange of law enforcement-, criminal justice-, and public safety-related information. NLETS was created over 40 years ago and the user population is composed of all of the U.S. and territories, all federal agencies with a justice component, selected international agencies, and a variety of strategic partners that serve the law enforcement community—all cooperatively exchanging data. Learn more at

About Monitronics International

Founded in 1994, Monitronics International is one of the nation's largest, fastest-growing alarm monitoring companies. Headquartered in Dallas, they provide monitored security system services to more than 750,000 residential customers and commercial clients through their network of independent authorized dealers in the U.S., Canada, and Puerto Rico.

The Monitoring Center is the heart of operations at Monitronics, which has consistently met or exceeded all UL, National Fire Protection Association, and Central Station Alarm Association standards. With their state-of-the-art equipment and highly trained team, they've earned accolades and awards and offer customers world-class service. Learn more at or by calling 800-447-9239.

SOURCE Monitronics International