DALLAS, June 16 /PRNewswire/ -- Monitronics Monitoring Center Manager Greg Hurst today won Manager of the Year from the Central Station Alarm Association (CSAA). This prestigious award recognizes Hurst as an outstanding manager who performs in the highest professional manner and makes significant contributions to the betterment of the alarm industry and the alarm profession. It also notes his exceptional service to his customers and community.
"Greg's passion for excellence and his involvement and implementations are remarkable and make him a great leader worthy of this award," said Mary Jensby, Director of the Monitronics Central Station. "In particular, we nominated him for his efforts to reduce false alarms, save operator time, increase response time, and build a close-knit team."
Hurst, who received honorable mention for this same award in 2009, was acknowledged today at the CSAA Central Station Excellence Awards Breakfast in Pittsburgh, Pennsylvania.
"Team Monitronics actually won this award. My name may be on the trophy, but it was what we did that helped us stand out," said Hurst. "I appreciate everyone allowing me to be a part of this team. We did great!"
These awards are sponsored by SDM Magazine.
The CSAA is a trade association representing providers, users, bureaus, and other agencies of Central Station protection services that are certified by a CSAA-approved Nationally Recognized Testing Laboratory (NRTL), such as UL and/or FM. It is legally entitled to represent its members before Congress, regulatory agencies on the local, state and federal levels, and other authorities having jurisdiction (AHJs) over the industry. Since its incorporation in 1950, CSAA has served its members' interests in an ever-increasing variety of ways.
Founded in 1994, Monitronics International is one of the nation's largest, fastest-growing alarm monitoring companies. Headquartered in Dallas, they provide monitored security system services to more than 700,000 residential customers and commercial clients through their network of nationwide, independent authorized dealers.
At the heart of their operations is the Monitronics Central Station, which has consistently met or exceeded all UL, National Fire Protection Association, and CSAA standards. With millions invested in their monitoring technology, they can provide reliable, uninterrupted security monitoring service.