ST. LOUIS, Sept. 22, 2016 /PRNewswire/ -- In an ongoing effort to help address outstanding fines for traffic, parking and toll violations by car rental customers, Enterprise Holdings Inc. has notified more than 7,700 local governments in the United States and Canada.
Enterprise Holdings operates the Alamo Rent A Car, Enterprise Rent-A-Car and National Car Rental brands through its integrated network of regional subsidiaries and franchise locations. Since 2011, Enterprise Holdings has sent out annual reminders – along with the company's contact information – as part of the public record and directed government officials to deliver notice of any outstanding tickets and fines to the company's "shared services" administrative centers in Tulsa and Toronto.
"We recognize that any delay in collecting fines from traffic, parking and toll violations can have a costly impact on critical taxpayer services," said John Murphy, vice president of airport operations for Enterprise Holdings. "At Enterprise, we work to ensure that local governments receive payment in a timely manner by streamlining the flow of information and giving local officials the ability to work directly with those who have outstanding fines. We find this process helps save valuable time and resources."
Enterprise Holdings reviews information about violations and, whenever possible, transmits them to the proper government officials, allowing their respective local courts to enforce citations more rapidly and reduce backlogs of unpaid fines.
However, laws differ across each state and municipality. Some communities enable car rental companies to transfer liability to those responsible for the traffic fine. In locations where car rental companies are legally required to pay violations on behalf of their customers, Enterprise Holdings works directly with local authorities to manage the payment process and recover its administrative costs via a fee from each person paying for a violation. In such cases, the renter's contact information is not disclosed, ensuring that driving records and insurance rates remain unaffected.
Automatic Toll Options
The ticket enforcement process can be further complicated by unmanned, electronic toll booths or "cashless toll roads" that may require the driver to have a local payment device to pass through legally. In certain states, the Enterprise, Alamo and National brands offer TollPass™ Automatic, an optional service that allows car rental, car share and vanpool customers to drive through applicable video tolls worry-free, regardless if they are renting for an hour, a day, a week or longer.
TollPass Automatic is currently available in the following states/provinces:
In addition, all states using the TollPass Automatic program are interoperable, meaning customers who generate a toll in any of these states are "auto-opted" into the program – regardless of which state they return the car. "No one wants to return from their travels only to be greeted with a violation or fine," Murphy said. "With TollPass, Enterprise customers can cross video toll roads without a second thought. This automated service reduces the number of toll violations and fines issued to customers, and supports our efforts to ensure any tolls or outstanding fines are swiftly paid."
With TollPass Automatic, if car rental customers do not pass through any video tolling stations or automated booths, they are not charged for the service at all that day. However, the TollPass Automatic service provides automatic billing for those who choose to pass through tolls – and the TollPass Convenience Charge is only $3.95 per usage day, with a maximum fee of $19.75 per rental transaction (plus all incurred toll charges).
In addition, transponders are also available to car rental, car sharing and vanpool customers in select U.S. markets (including Oklahoma, as well as in the Northeast and North Central areas). Transponders are radio-frequency identification-based systems that automatically pay bridge and road tolls. They are available to Enterprise, Alamo and National car rental customers at a daily rate, plus all incurred toll charges. Charges differ for car sharing and vanpool drivers, so local regions should be consulted.
Other consumer options may include paying cash at traditional toll stops or avoiding automated toll roads altogether.
About Enterprise Holdings
Enterprise Holdings Inc., which – through its integrated global network of regional subsidiaries and independent franchises – operates the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands, and its affiliate Enterprise Fleet Management, together offer a total transportation solution, including extensive car rental and car-sharing services, truck rental, corporate fleet management and retail car sales
Enterprise Holdings currently is ranked as one of America's Largest Private Companies. Furthermore, if it were publicly traded, Enterprise Holdings would rank on Fortune's list of the 500 largest American public companies. In addition, Enterprise Holdings not only accounts for the largest airport market share in the U.S., but its domestic rental fleet also is one of the newest in the industry. The company's affiliate, Enterprise Fleet Management, provides full-service fleet management to companies, government agencies and organizations operating medium-sized fleets of 20 or more vehicles, as well as those seeking an alternative to employee reimbursement programs. Other transportation services marketed under the Enterprise brand name include Enterprise CarShare, Enterprise Rideshare, Enterprise Car Sales, Enterprise Truck Rental, Exotic Car Collection by Enterprise, Zimride by Enterprise and Enterprise Flex-E-Rent.
This press release and car rental industry news are available in the Enterprise Holdings Press Room.
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SOURCE Enterprise Holdings