CHICAGO, March 31, 2015 /PRNewswire/ -- MortgageHippo (www.mortgagehippo.com) announced a new dashboard that streamlines the mortgage process for the homebuyer and the loan officer. With the new Advanced Loan Closing Plan, MortgageHippo builds upon its mission to create an innovative, uncomplicated, and transparent process for today's tech-savvy homebuyer.
"We are shifting the paradigm to a high-tech environment where mortgage professionals become more efficient and provide better customer service driven by technology," says Michael Salichs, President and Co-founder.
Through a series of tasks that are unlocked as the borrower progresses, the web app guides homebuyers from start to finish, helping them complete the entire mortgage process online. The new Advanced Loan Closing Plan acts as a hub that facilitates interaction between borrowers and their loan officers throughout the mortgage application and underwriting process. It eliminates paperwork and allows borrowers to easily upload all necessary documents. It even lets them build and interact with a team of professionals, like real estate agents and lawyers, who will help them complete their mortgage and close on their loan.
"The industry is heading in a new direction, with other companies already bringing parts of the mortgage experience online. But there's still a considerable gap technology-wise. MortgageHippo bridges that gap," said Juan Santiago, Chief Brand Officer.
With Millennials entering the home buying market, it will be imperative for the industry to have transparent, technologically-advanced resources that will cater to this growing segment of consumers. Millennials' expectation for more consumer-friendly user interfaces and customer service will drive industry changes as companies respond to their needs.
"The top feedback we get from customers is how simple and easy we've made this otherwise confusing and overwhelming process. MortgageHippo is what consumers now expect from their mortgage experience, and lenders who do not adapt will become obsolete and miss out on an enormous online opportunity," says Valentín Saportas, CEO and co-founder.
MortgageHippo is headquartered in Chicago, Illinois, and backed by private investors. They serve borrowers directly through their website and also provide their platform to lenders, banks, and credit union partners.
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