Mosaic Consulting Expands Salesforce and Braze Services, Showcases Software Expertise with DrugAlert.ai

ORLANDO, Fla., Sept. 29, 2025 /PRNewswire/ -- Mosaic Consulting, a Florida-based consultancy, today announced the expansion of its Salesforce and Braze implementation, migration, development, and support services. The firm helps organizations maximize their marketing technology investments and has already supported major brands including The Wendy's Company in collaboration with Galileo Insights, and Athene, a leader in annuities and life insurance.

Founded by Craig Mora, a former Director of Digital Solutions at Epsilon who supported GSK and AbbVie on global Salesforce initiatives, Mosaic has quickly become a trusted partner for businesses that need both deep technical expertise and long-term platform support.

"Our mission is straightforward: help companies get real, measurable value from Salesforce and Braze," said Craig Mora, CEO of Mosaic Consulting. "These platforms are among the most powerful in the industry, but without the right strategy and execution, they often fall short. Mosaic provides the guidance, implementation, and ongoing support needed to turn potential into performance."

Mosaic's reputation for software development excellence has also led to its selection to build DrugAlert.ai, a first-of-its-kind predictive drug alert platform launching later this year. Developed in partnership with Andrae Bailey, founder of Project Overdose and a philanthropic leader dedicated to ending the overdose epidemic, the system uses advanced modeling to pinpoint where drug usage is most prevalent and forecast potential outbreak zones. The goal is to give both public and private organizations the ability to act earlier and save more lives.

"Being chosen to bring DrugAlert.ai to life is an honor," Mora added. "It shows how Mosaic's expertise extends beyond marketing technology to innovations that can create meaningful impact in our communities. We are proud to contribute to a movement working to end the overdose epidemic—one community at a time."

About Mosaic Consulting

Mosaic Consulting is an Orlando-based consultancy specializing in Salesforce and Braze consulting services, including implementation, migration, development, and support. By combining technical expertise with strategic insight, Mosaic helps organizations streamline their marketing technology and deliver stronger customer engagement.

In addition to CRM and marketing technology services, Mosaic provides custom software development for complex business challenges. This expertise powers projects such as DrugAlert.ai, a predictive drug alert platform launching in 2025 that demonstrates Mosaic's commitment to applying technology for both business transformation and social good.

For more information, visit www.itsamosaic.com.

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