MRO Is 2025 Best in KLAS for Release of Information

For the eleventh time, MRO outperforms the competition in every category for release of
information services and software in the 2025 Best in KLAS report.

NORRISTOWN, Pa., Feb. 7, 2025 /PRNewswire/ -- MRO Corp (MRO), the leading clinical data exchange company in healthcare, has been named 2025 Best in KLAS for the release of information (ROI) services market segment as part of the 2025 Best in KLAS: Software and Services report. In addition to achieving the top overall performance score, since ROI has been ranked, MRO received A's across all five customer excellence pillars included in the annual report – loyalty, operations, services, relationship and value. Furthermore, MRO's software and services were reviewed by more clients than any other vendor in the category and awarded an A+ in the relationship pillar.

"Achieving Best in KLAS for eleven of the last twelve years is an incredible milestone, but the real credit goes to our clients," said Ben Zmigrodski, President of Provider Solutions for MRO. "Our strong partnerships and the dedication of our team drive our relentless pursuit of excellence in everything we do. As we further automate clinical information exchange and expand our technology into new applications, our top priority remains unwavering – delivering the highest levels of satisfaction and business success for our clients."

KLAS researchers collect feedback from more than 30,000 interviews conducted with health systems and payers each year to offer an honest, accurate and impartial overview of vendor performance in the industry. The Best in KLAS designation is awarded to the software and services vendor/solutions that have outperformed others in their respective fields. It is based entirely on provider and payer feedback.

"Congratulations to the 2025 winners of the Best in KLAS awards! In the ever-evolving healthcare landscape, achieving excellence is no small feat. Winning a Best in KLAS award signifies a commitment to delivering outstanding value and innovation to healthcare providers and patients alike. It is a testament to their hard work, dedication, and passion--all of which are needed to drive our industry forward. It is my hope that these awards inspire the winners and other companies to reach new heights," said Adam Gale, KLAS CEO.

The 2025 Best in KLAS report includes performance indicators to help provide better context and transparency of vendor performance. In addition to displaying the overall KLAS score for each evaluated service, KLAS displays letter grades associated with the five key categories. As 2025 Best in KLAS, MRO was rated #1 for ROI with an overall performance score of 96.2 out of 100 and received all A's across the five customer excellence categories, with a notable A+ in the relationship category.

A broad collection of healthcare providers using MRO's ROI solutions evaluated the organization's software and services that manage complex record requests. MRO fully digitizes the intake, acquisition, and delivery of record requests, resulting in an efficient workflow engine, faster turnaround times, and reduced administrative burden – all with a 99.99% accuracy rate. MRO serves hospitals and health systems as well as clinics and practices in the areas of health information management, revenue integrity, security and compliance.

To review MRO's KLAS performance data and read comments from MRO clients, please visit https://klasresearch.com.    

About KLAS

KLAS is a research and insights firm on a global mission to improve healthcare delivery by amplifying the provider's voice. Working with thousands of healthcare professionals and clinicians, KLAS gathers data and insights on software, services, and medical equipment to deliver timely reports, trends and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. Follow KLAS on Twitter and LinkedIn. Learn more at klasresearch.com.

About MRO

MRO is accelerating the exchange of clinical data throughout the healthcare ecosystem on behalf of providers, payers, and users of clinical data. By utilizing industry-leading solutions and incorporating the latest technology, MRO facilitates the efficient management and exchange of clinical data for all stakeholders. With a 23-year legacy, MRO brings a technology-driven mindset built upon a client-first service foundation and a relentless focus on client excellence. For more information on how MRO is empowering healthcare organizations of every type and scale with proven, enterprise-wide clinical data solutions, visit www.mrocorp.com.

Press contact information:
Stephanie Kindlick
MRO
(610) 994-7500, ext. 1353
[email protected] 

SOURCE MRO