Murphy Called for General Manager Position at Residence Inn Novi
MERRILLVILLE, Ind., May 9, 2011 /PRNewswire/ -- Jean Smith, Regional Vice President at White Lodging, announced the promotion of Katie Murphy to the position of General Manager at the Residence Inn in Novi, Michigan.
"I am very pleased to have Katie join the Novi team. She is a seasoned White Lodging associate and a great addition to this property," said Smith.
Murphy joined White Lodging shortly after earning her degree in hospitality business from Michigan State University. Her first position was as the Front Desk Manager at the Hilton Garden Inn in downtown Chicago. She then came to White Lodging's corporate headquarters as the Regional Bench Operations Manager where one of her duties was to increase guest service scores through training and development.
In 2008, Murphy became the Dual Front Office Manager and was on the opening team of the Residence Inn by Marriott and Springhill Suites by Marriott in Chicago's River North area. In this position, she was called on to recruit, train and organize front office operations. Until her recent promotion, Murphy served as the General Manager at the Holiday Inn Express near Chicago's Midway Airport. While in this role, she was responsible for increasing overall guest satisfaction scores by more than three percent and is also credited with assisting the hotel to achieve more than 50 percent of the Holiday Inn Express Brand for the first time in four years.
Raised in Michigan, Murphy is glad to move closer to family and commented on her new position by saying, "I want to thank all of the people I've had the opportunity to work with throughout the years, and I appreciate how they have helped me develop my career.
White Lodging Services Corporation was established in 1985 and is headquartered in Merrillville, Indiana. White Lodging is a fully integrated hotel ownership, development, and operations company – a recognized leader that has defined and cultivated the ability to achieve consistent, sustainable growth among mid- to large-scale hotels across the country. Their current portfolio consists of over 154 hotels in 17 states and encompasses representation of the following leading brands: Marriott International, Inc., Hilton Worldwide, Hyatt Global, Starwood Hotels and Resorts, InterContinental Hotel Group, and Carlson Hotels Worldwide.
For more information about White Lodging, please visit www.whitelodging.com or call 219-472-2900.
SOURCE White Lodging Services Corporation
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