DENVER, Jan. 15, 2015 /PRNewswire/ -- MyRounding announced Wednesday, January 14 that Steve Bachtel has joined the leadership team to develop their growing portfolio of national clients, as well as support the business development, customer service and marketing teams. The healthcare heavyweight brings over a decade of experience in the industry, most recently as Senior Vice President of Provider Solutions at PatientPoint. Joining the MyRounding team on the precipice of major growth, Bachtel will be instrumental in amplifying MyRounding's success.
"Healthcare technology leaders today are seriously burnt out from unmet promises by software providers," Bachtel said. "MyRounding's technology and support teams are delivering on promises and exceeding customer expectations. I want to work with a team with that kind of quality track record. I'm also really impressed by the incredible company culture."
Founded in 2012, MyRounding is based in Denver, Colo. The cloud-based, SaaS (Software as a Service), mobile rounding platform provides increased visibility and accountability for every area of healthcare through its customizable surveying capabilities.
"The MyRounding application sits at the crossroads of patient experience, patient safety, process improvement, clinical quality and population health," Bachtel said. "Those are the top priorities for healthcare executives for the next 3 – 4 years. When a nurse interacts with a patient, when an administrator huddles with staff or a Chief Nursing Officer audits an operating room, MyRounding is capturing those experiences and driving improvement. It's exciting to be a part of that."
Bachtel has been brought on board to take advantage of the momentum MyRounding has already seen in the marketplace. He will be forging new channel relationships and connecting MyRounding with progressive health systems.
"We are thrilled to have Steve as a member of the MyRounding team," Founder and COO David Marshall said. "Steve's broad experience and relationships within healthcare organizations will allow us to further extend our focus on customer experience into the sales process."
Steve's background has focused in driving patient volumes, improving outcomes, patient experience, employee engagement and population health. Bachtel has vast experience in a variety of healthcare roles. Before PatientPoint, Bachtel directed the sales team at Avatar, a leading patient experience survey company. In his three years at HealthGrades as Vice President of Healthcare Partnerships, Bachtel worked with hospital executives to grow patient volume and improve quality of care. Through his role with PatientPoint – a digital solution that engaged the patient at the point of care – Bachtel is no stranger to the expanding healthcare technology industry.
My Rounding Solutions is a digital health company that specializes in creating software tools for healthcare professionals focused on quality, safety, staff/provider engagement and patient experience. Based in Denver, Colorado, MyRounding supports clients worldwide with award-winning products and services. From implementation, to training, to support and customization, MyRounding provides a suite of full-service solutions that help healthcare organizations increase levels of quality, patient safety and experience throughout the continuum of care.