Mytonomy Helps Hospitals Navigate CMS TEAM Model with High Patient Engagement via Video Education Platform

Mytonomy Cloud for Healthcare Digitally Prepares Patients Pre/Post Procedure Across Major Surgical Journeys via Epic MyChart, Helping Providers Meet CMS Goals. 

BETHESDA, Md., Aug. 29, 2025 /PRNewswire/ -- As hospitals prepare for the CMS Transforming Episode Accountability Model (TEAM), which ties surgical reimbursement to outcomes and total cost of care, Mytonomy's video-based patient education platform has emerged as a strategic solution to help health systems meet these new requirements. By delivering comprehensive, actionable education, Mytonomy reduces administrative burden while empowering patients to engage meaningfully in their surgical journey. 

The TEAM model marks a major shift in CMS payment, moving from procedure-based reimbursement to episode-based accountability. Hospitals must now show measurable improvements in outcomes while controlling costs across the entire surgical journey—from pre-op through recovery. 

A leading 1,100-bed academic medical center that adopted Mytonomy launched education at surgery scheduling, not discharge. Across 4,023 patients, strong engagement and measurable value were demonstrated with patients watching an average of 24 minutes per session. At another leading academic center, 77% of patients (n = 400) surveyed agreed or strongly agreed that Mytonomy's video education helped them adhere to their care plans, even after leaving the hospital.

Driving Results Through Seamless Epic Integration 
Unlike solutions that require providers to exit their EHR workflow, Mytonomy automates the assignment of perioperative content with zero extra clicks. Integrating directly into Epic MyChart, patients receive procedure-specific videos. Internal Mytonomy data shows significant video watching in MyChart for Medicare-eligible users across multiple hospitals. This seamless delivery ensures hospitals can scale education without disrupting existing operations. 

Patient consumption of video education is leading to the following benefits:

Improved Quality Metrics 
-Standardized pre-operative education 
-Better patient understanding of procedures 
-Aligned communication across care teams 

Cost Optimization 
-Fewer delays and more efficient OR use 
-Patients are more likely to follow discharge instructions 
-Fewer unnecessary readmissions 

Video Library Aligned with TEAM 
The TEAM model covers five procedures—joint replacement, hip fracture repair, spinal fusion, coronary artery bypass, and major bowel procedures. Mytonomy offers targeted education for all, as well as perioperative topics such as anesthesia, pain management, ERAS, bariatrics, GI, and additional orthopedic, spine, and cardiology procedures. Education also covers important topics such as your role as a patient, understanding how to access care in your area, and other patient experience-focused content. Mytonomy is also an official participant in the AAOS PROM Vendor Program. 

Strategic Priority for Hospitals 
"The CMS TEAM Model made effective patient education a strategic priority for hospital executives overnight," said Anjali Kataria, CEO of Mytonomy and former senior tech advisor and EIR in the Obama administration. "Hospitals must have scalable, proven education strategies to engage patients at very high levels across the episode of care or have enough staff to call and remind patients at each step. In an era of staff shortages and digital technology, Mytonomy uniquely delivers comprehensive content automatically to patients through modern integration within Epic workflows, unburdening providers and achieving CMS goals."

About Mytonomy 

Mytonomy Inc., based in Bethesda, MD, is a leader in enterprise cloud solutions for patient engagement and education. The Mytonomy Cloud for Healthcare streams more than 4,000 broadcast-quality clinical videos in 100+ conditions, in multiple languages, fully interoperable with all major EHRs and CRMs. The platform scales across inpatient and outpatient care, digitizing the patient journey and helping patients transition confidently from hospital to home, saving providers time and effort.

For more information, please visit www.mytonomy.com or contact us at [email protected]. 

Media Contact: 
Gabriella Boni | [email protected] 

SOURCE Mytonomy, Inc.