NEI Announces Customer Portal Enhancements for Real-Time Access and Control of Global Manufacturing and Logistics

CANTON, Mass., Nov. 17, 2011 /PRNewswire/ -- NEI (NASDAQ: NEI), a leading provider of application platforms, deployment solutions and lifecycle support services for software technology developers and OEMs worldwide, today announced that its web-based customer portal now includes enhanced control and access capabilities designed to improve supply chain and international logistics efficiencies.  NEI customers can better view and manage their international operations, including manufacturing, stocking, shipping, and distribution management, as product demand fluctuates.

"The real-time access to critical international logistics, shipping and inventory management information at any time, regardless of time zone differences, has resulted in substantial time and cost savings for RSA Security," said Jim O'Leary, worldwide supply chain manager at RSA Security. "Additionally, the NEI portal provides a shared resource between customer and supplier -- eliminating any confusion by ensuring both parties are looking at the same information, which has improved our supply chain management efficiency."

The My-NEI online portal allows NEI customers to gain access to all information pertaining to the manufacture of their products, including inventory reports, orders, shipments, sales forecasts, and more, along with other time-saving features and services. Highlights of the recent enhancements to the My-NEI portal include:

• International Visibility: With manufacturing facilities and technology support centers around the world, NEI performs international logistics services such as global shipping, inventory and finished goods management, and refurbishment capabilities. The portal has expanded its international accessibility to give customers complete visibility to manage, control and track these events around the world.
• Improved Tracking: The newly revised portal makes it easier for customers to view the location and quantity of product ready and available for customer orders.  Real-time parts authorization and Work-in-Process and inventory stocking information are also available for viewing through a variety of screens.
• Easier Navigation: NEI has a user-friendly GUI to streamline order inquires. Through the new Shipped Orders screen, customers have access to view any partially or completely filled order. They can also examine invoices and purchase orders that shipped within a particular range of dates, and drill down for greater details about each invoice/order (e.g., shipment tracking codes or serial numbers).
• More Robust Reporting Features: The portal now enables customers to access a variety of interactive and static reports and files.

About NEI
NEI is a leading provider of server-based application platforms and lifecycle support services for software developers and OEMs worldwide.  Through its expertise and comprehensive suite of solution design, system integration, application management, global logistics, support, and maintenance services, NEI is redefining application deployment solutions to provide customers with a sustainable competitive advantage.  More than a decade of appliance innovation with the ability to provide physical, virtual and cloud-ready solutions makes NEI one of the most trusted software deployment partners in the industry.  Founded in 1997, NEI is headquartered in Canton, Massachusetts, with facilities in Plano, Texas and Galway, Ireland, and trades on the NASDAQ exchange under the symbol NEI. For more information, visit www.nei.com.

NEI and the NEI logo are trademarks of Network Engines, Inc. All other names, brands and trademarks are the property of their respective holders.

For additional information, contact:

Jill Colna or Laura Nelson
SVM Public Relations
401-490-9700
[email protected]
[email protected]

SOURCE NEI