RALEIGH, N.C. and CEDAR RAPIDS, Iowa, April 2, 2019 /PRNewswire/ -- NeoNova, an NRTC company, today announced it has acquired SecurityCoverage, a leading technology support and solutions provider. SecurityCoverage will continue to operate as a wholly-owned subsidiary of NeoNova while maintaining its headquarters in Cedar Rapids, Iowa.
NeoNova and SecurityCoverage customers will not experience any immediate changes to their services or billing relationships. The terms of the acquisition were not announced.
NeoNova CEO Jason McGinnis explained the benefits of the acquisition.
"Our companies share a common vision: providing superior support and technology to enable our customers to bring better broadband to rural America," said McGinnis. "By combining our companies, we not only enhance the service portfolio we can offer our customers, but we also add decades of experience and expertise that we can draw on to improve existing and future solutions."
SecurityCoverage CEO and Executive Chairman Steve Gray elaborated, "NeoNova's mission and values align perfectly with our own. We're excited about the long-term growth opportunities this provides our employees and communities, and believe this better positions us to serve our customers by delivering even more value to them."
Tim Bryan, CEO of NeoNova's parent company NRTC, explained further, "SecurityCoverage is an industry leader in the customer service, cybersecurity solutions, and technical support spaces. Adding their skills and services enables us to offer even better managed broadband services to our utility and telecom members serving rural America."
NeoNova's 250 employees nationwide provide help desk, network engineering and revenue-building services to more than 260 rural broadband affiliates in 46 states, while SecurityCoverage and its 160 employees serve more than 350 customers across the country.
Founded in 1999, NeoNova currently provides 24x7x365 technical support, NOC monitoring, network engineering, and revenue-generating services for over 260 Affiliates serving more than 1,000,000 subscribers across 46 states. Backed by the rock-solid foundation of parent company NRTC, NeoNova drives revenue growth and churn reduction by delivering scalable technology and personnel services. Our narrow focus on rural service providers means we understand the unique challenges and needs of their businesses and customers. Our consistent 98%+ renewal rate attests to the value we deliver to our customers. Follow us socially on Facebook, LinkedIn, or Twitter @NeoNova_NNS.
SecurityCoverage, Inc. is a leading provider of 24/7/365 help desk, premium technical support, cybersecurity solutions and ancillary services for telecom, cable and broadband providers serving rural America. Founded in 2003 with a clear mission to simplify the use of technology and provide world class customer service, we remain relentlessly dedicated to ensuring a secure and convenient technology experience for businesses and consumers. Our solutions help more than 350 service providers create new revenue streams, more efficiently manage costs and improve the overall customer experience. Product and company information is available at www.securitycoverage.com.