NetSuite Subscription Metrics Delivers AI-Powered Insights to Help CFOs and CROs Drive Growth

New out-of-the-box solution gives SaaS companies and other subscription-based businesses a unified view of performance and actionable recommendations

LAS VEGAS, Oct. 7, 2025 /PRNewswire/ -- SuiteWorld -- Oracle NetSuite, the #1 AI Cloud ERP, today announced NetSuite Subscription Metrics, a new solution that gives finance leaders of software, high tech, and other subscription-based businesses a single, comprehensive, and actionable view across financial and operational performance. Purpose-built to help CFOs and CROs better monitor, manage, and grow their businesses, NetSuite Subscription Metrics brings together customer, subscription, and revenue history and forecasting in a single view, providing industry-standard software-as-a-service (SaaS) company metrics, intuitive visualizations, and actionable AI-driven insights.

"NetSuite has long been the system of choice for the fastest-growing startups and hi-tech companies — in fact, 77% of the Forbes Cloud 100 rely on NetSuite to support their growth," said Evan Goldberg, founder and executive vice president, Oracle NetSuite. "From pre-revenue startups to global enterprises, software businesses can't afford to operate without real-time intelligence. With Subscription Metrics, we're giving CFOs and CROs out-of-the-box metrics, actionable AI-generated narratives, multi-national reporting, and insightful visualizations in a unified dashboard. Equipped with these insights, finance and operations leaders can understand where their business is today, anticipate where it's headed, and make strategic decisions faster."

Available for all existing SaaS and subscription-based businesses using NetSuite, this new solution goes beyond traditional dashboards by equipping finance leaders with AI-driven insights that highlight opportunities to improve retention, support operational agility at every stage of growth, and strengthen board and investor communications. With AI-generated analysis, industry-standard SaaS and subscription metrics, and complete ingestion of all historical transactions and subscription arrangements, NetSuite Subscription Metrics helps businesses move quickly from understanding performance to taking action. It also scales with businesses, from pre-revenue startups to global public companies processing millions of transactions and complex revenue streams.

NetSuite Subscription Metrics for SaaS Companies includes:

• Subscription metrics: Help finance leaders track both current results and future projections by showing key measures like MRR/ARR Growth, LTV, TCV, NRR, CAC Payback, and MRR/CMRR.
• SaaS metrics dashboard: Helps business leaders gain a single view of their business performance with an out-of-the-box landing page that brings all the key metrics together in one place with visual graphics, regardless of transaction or revenue arrangement. It includes drillable MRR/ARR Roll-forward report; growth, acquisition and retention metrics; and extensive filtering across dimensions such as customer, department, class, location, and item as well as subsidiary-based filtering for OneWorld customers.
• Roll-forward reporting: Helps finance leaders and CROs see what is driving growth or decline in their customer base by tracking how recurring revenue changes over time.
• Cohort analysis heatmaps: Help finance leaders spot patterns and understand the impact of business decisions by comparing groups of customers by when they joined and tracking retention, churn, and lifetime value.
• NetSuite OneWorld constant currency support: Helps finance leaders of multi-national companies gain accurate and consistent views into global performance by standardizing reporting across non-USD subsidiaries and business units.
• Comprehensive historical data capture: Helps finance leaders gain a complete view of business health by incorporating all existing transactions regardless of booking type and subscription arrangements, for instant insight and historical context.
• NetSuite AI Connector Service integration: Helps finance leaders increase productivity and drive faster decision-making by connecting the user's AI model of choice with subscription metrics data that resides in NetSuite to perform deep analysis, create new visualizations and enable users to ask questions in natural language in order to get prescriptive recommendations.
• AI-generated narrative summaries: Helps finance leaders save time on analysis and gain actionable recommendations by translating complex metrics into data visualizations and board-ready insights directly from their SaaS metrics dashboard.

Availability
NetSuite Subscription Metrics is available today to NetSuite customers at no additional cost. AI-generated narrative summaries will be available in the next 12 months.

About Oracle NetSuite
For more than 25 years, Oracle NetSuite has helped organizations of all sizes reach their goals faster and more efficiently. NetSuite provides an integrated business system with embedded AI that delivers powerful financial management, supply chain, customer experience, and HR capabilities. Relied on by more than 43,000 customers in 220 countries and dependent territories, NetSuite is the #1 AI cloud enterprise resource planning (ERP) solution. 

Trademarks
Oracle, Java, MySQL and NetSuite are registered trademarks of Oracle Corporation. NetSuite was the first cloud company—ushering in the new era of cloud computing.

SOURCE Oracle NetSuite