Neverfail Makes AVST's CallXpress(R) 8.1 Disaster Resilient

AVST Expands Enterprise Resiliency Options by Offering High Availability and Remote Disaster Recovery with Neverfail Tertiary™

Jun 15, 2010, 08:30 ET from Neverfail

AUSTIN, Texas, June 15 /PRNewswire/ -- Neverfail®, a global software company specializing in affordable continuous availability and disaster recovery solutions, today announced expanded adoption of Neverfail technology by the unified communications solution provider Applied Voice & Speech Technologies, Inc. (AVST). AVST already offers high availability options based on its OEM agreement with Neverfail. From today AVST also offers extended functionality providing integrated high availability and remote disaster recovery for system server components in CallXpress 8.1, the latest version of AVST's unified communications platform.


CallXpress is a unified communications platform that transforms productivity through applications such as call processing, voicemail, unified messaging, personal assistant, fax, speech and notification. With Neverfail, AVST provides CallXpress 8.1 users with protection from interrupted access and downtime that results in loss of productivity and revenue or damages a brand.

"AVST is focused on providing our customers with the most resilient, unified communications platform available," said Tom Minifie, CTO, of AVST. "In today's tough economic climate any communication downtime affects mission critical operations which is why we strive to ensure uninterrupted unified communications access with CallXpress 8.1. We expanded our use of Neverfail to provide integrated high availability and disaster recovery in a single solution. Using Neverfail has allowed us to deliver what our customers need in the most effective way possible. CallXpress 8.1 includes three-tier failover protection with Neverfail because they offer a very compelling solution that provides our required level of enterprise resiliency in a single business continuity platform. Put simply, it eliminates downtime for our CallXpress users."

Using Neverfail Tertiary™ with CallXpress's unified communications platform enables a trio of servers to be configured to protect against multiple failure points. For example, if there is a series of failures such as an application failure and a power outage, users will retain their ability to make and answer calls, and retrieve voicemail messages. With Neverfail, if the secondary or tertiary server is called into use, it automatically will failover operations transparently across the three servers, eliminating all failure scenarios to guard against expensive downtime and maintaining continuous user access. In addition, Neverfail manages the synchronization between the sites, enabling seamless switchback when the primary systems are restored, so users do not even notice the transition.  

"In 2009 AVST selected Neverfail's technology to ensure continuous availability for email, voicemail in all vital applications in CallXpress 8. We are delighted that AVST has now enabled Neverfail Tertiary to make CallXpress' mission-critical applications fully disaster resilient," said Andrew Barnes, senior vice president of corporate development for Neverfail. "We know that AVST's customers depend on continuous access to their unified communications platform to run their business and we are dedicated to providing AVST the technology that their customers need for business continuity."

About AVST

Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of Unified Communications solutions with over 15 million users relying on its products and services to maximize their productivity. With three decades of innovation excellence, AVST is solely focused on delivering communications solutions that increase individual, group and enterprise productivity. Its flagship Unified Communications platform, CallXpress®, offers best in class interoperability, scalability and resiliency while delivering advanced call processing, voicemail, unified messaging, personal assistant, fax, speech and notification capabilities. With CallXpress, an organization can uniquely protect and extend its existing IT and telephony infrastructure investments — now and into the future.

Headquartered in Orange County, Calif., AVST maintains facilities in Seattle, Wash. and the United Kingdom and has remote sales offices throughout the United States. AVST's Unified Communications solutions are sold and supported internationally by an extensive network of resellers and OEM partners. For more information contact Denny Michael, Vice President of Marketing, at 949-699-2300 or access the company's website at

About Neverfail

Neverfail is a leading global software company providing affordable data protection, high availability, and disaster recovery solutions focused on keeping users productive. Neverfail's software solutions enable users to remain continuously connected to the live software application irrespective of hardware, software, operating system, or network failures. Neverfail's mission of eliminating application downtime for the end user delivers the assurance of business continuity, removes the commercial and IT management costs associated with system downtime, and enables the more productive use of IT resources. Neverfail, a US Managed Microsoft Gold Certified Partner, is a consistent and active early adopter participant and contributor in all mission-critical Microsoft application. It is also a member of the Microsoft SQL Server Always On Alliance. More information can be found at

For more information, please contact:


North America

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Jenna Brown



Tel: 512-327-5777

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Sarah Hoyle

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Neverfail is a trademark of Neverfail Group Limited. All other trademarks, including Microsoft, Windows, and Exchange, are trademarks of their respective companies. Copyright © 2009 Neverfail Group Ltd. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, or translated into any language or computer language, in any form or by any means without prior express, written consent of Neverfail Group Limited.

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