BOSTON, Nov. 16, 2016 /PRNewswire/ -- Freebird, provider of the first mobile platform for instantly rebooking disrupted flights, and Casto Travel, a leader in global travel management, today announced a partnership that provides Freebird's first-of-its-kind mobile rebooking tool to Casto clients and their travelers. In the event of a flight disruption, Freebird technology empowers travelers to skip the line and instantly book a new ticket from their mobile device – on any airline, at no additional cost, in less than 30 seconds – thereby reducing Corporate Travel Manager (CTM) and travel agent burden, as well as traveler stress, during high-demand flight disruption events.
"Casto is known for its passionate commitment to excellent service – and with Freebird rebooking technology, we are amplifying that commitment by ensuring our customers are the best equipped in the industry to handle flight disruptions with ease and confidence," said Marc Casto, CEO, Casto Travel. "As trusted advisors in perfecting client travel programs, this was a no-brainer – partnering with Freebird empowers Casto to provide better information and options to our customers and their travelers; reduce traveler anxiety while maintaining duty-of-care; and free front-line customer service agents from the time-intensive burden of disruptions."
The Casto-Freebird partnership is expected to roll-out in Q1 2017, leveraging Freebird's application programming interface (API) to facilitate seamless integration with existing Casto workflows.
"Casto Travel and Freebird share a vision for improving the travel experience for everyone – not only travelers themselves, but the travel managers who support them," said Ethan Bernstein, co-founder and CEO, Freebird. "That's why Freebird is laser-focused on providing seamless, win-win partnership opportunities for best-in-class TMCs like Casto. Our suite of APIs makes it incredibly simple and easy for partners to bring Freebird technology, data and predictive analytics to travelers and CTMs – helping travelers reach their destinations on time, as well as helping TMC agents provide unmatched service."
Freebird leaders are on-site at the PhoCusWright Conference in Los Angeles, November 14-17, 2016. Customers can learn more by speaking to their agents; for more on the two companies visit www.casto.com and www.getfreebird.com.
Casto Travel is a travel management company that grows and adapts to the needs of our clients. As a global family of travel professionals operating for over 40 years, we are passionately committed to providing exceptional service to the needs of corporate, concierge, vacation, and group travelers. We use our knowledge, insight, and global partnerships to bring about the best travel management services possible. For more information, visit www.casto.com.
Freebird empowers travelers to skip the line and instantly book a new ticket – on any airline at no additional cost – in the event of a flight cancellation, significant delay, or missed connection. Our proprietary data model combines cutting-edge data science and technology to provide travelers and agencies with superior real-time information and tools to take control and make better decisions. For more information, visit www.getfreebird.com.