New ESIS Workers Compensation Solution Helps Streamline Claims Processes and Provides Efficiencies for Employers and Employees

WHITEHOUSE, N.J., Dec. 6, 2017 /PRNewswire/ -- ESIS^®, Inc., Chubb's risk management division, announced a new workers compensation solution that is designed to help streamline the claims process, enabling employers to reduce associated legal costs and helping employees return to work quickly after a work-related incident.

ESIS' new advocacy model, ESIS Care^(SM), is designed to keep the employee at the center of the claim process, fostering more confidence for employees going through the  workers compensation claims process while helping to establish a transparent relationship with the employer. As part of the ESIS Care solution, both employers and employees have access to a dedicated network of intake, clinical, and claims representatives, alongside specialists known as Care Champions, who are responsible for helping to support both parties throughout the duration of a claim.

"ESIS Care is a win-win for both the employer and employee," said Veronica Cressman, Senior Vice President, ESIS Medical Programs. "On the employer side, ESIS Care encourages trust on behalf of the employers, ultimately reducing legal involvement and high medical costs often associated with workers compensation issues. For employees, our new advocacy model helps eliminate perceived barriers, increases communication, and provides a customized level of care, while providing more transparency about the process so employees can quickly return to work."

"Increased employee absence, higher loss costs, and gaps in communication can easily occur during the workers compensation claims process and lead to higher litigation rates and employee dissatisfaction, resulting in workforce turnover," said Cressman. "ESIS Care enables Care Champions to operate as consultative partners for employers and trusted advisors for their employees. ESIS Care is designed to help clients with their unique program needs, from helping employees understand their treatment and recovery plans, to ensuring employers are aware of the next steps for returning the employee back to work."

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About ESIS

ESIS^®, Inc., provides claim and risk management services to a wide variety of commercial clients. Our innovative best-in-class approach to program design, integration, and achievement of results aligns with the needs and expectations of our clients' unique risk management needs. With more than 60 years of experience and offerings in both the U.S. and globally, ESIS provides one of the industry's broadest selections of risk management solutions covering both pre and post-loss services.

About Chubb

Chubb is the world's largest publicly traded property and casualty insurance company and the largest commercial insurer in the United States. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, and other locations, and employs approximately 31,000 people worldwide. Additional information can be found at: chubb.com.

SOURCE Chubb

Related Links

https://www2.chubb.com/us-en