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New Hostopia Service Protects Businesses from Becoming Unwitting Spammers

Commtouch Outbound Spam Protection solution reduces risk of customer loss, reputation damage and operational cost increases


News provided by

Commtouch

Feb 15, 2012, 08:00 ET

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ORLANDO, Fla., Feb. 15, 2012  /PRNewswire/ -- Parallels Summit -- Hostopia®, a Deluxe® (NYSE:DLX) company and leading provider of Web services for small-to-medium sized businesses, has implemented the Commtouch® (NASDAQ: CTCH) Outbound Spam Protection (OSP) solution. The new offering prevents unsuspecting organizations from distributing outbound spam, malware or phishing emails. 

(Logo: http://www.newscom.com/cgi-bin/prnh/20110906/478788 )

Customer loss, reputation damage and lawsuits are some of the consequences service providers face as a result of outbound spam – even if the spam is unintentional or produced by a hacker. Spam sent from a hosting provider's network can also lead to its IP addresses being blacklisted, resulting in service disruptions and increased operating costs. To protect customers from these unwanted consequences, Hostopia has implemented a security solution proven to effectively block outgoing spam by targeting the source of the problem.

"Enabling our partners to provide reliable and secure service is of utmost importance to Hostopia," said Mike Elgabalawi, director of network and systems, Hostopia. "The OSP solution complements and enhances Hostopia's ability to block outbound spam and identify the origin. This helps keep our partners' networks and their end-users' computers from being abused, ultimately lowering their operating costs and enabling them to offer improved service to end-users."

To scan outbound emails for spam, many hosting providers use solutions designed for inbound emails. However, using inbound solutions for outbound email results in low detection rates and high false positives. Commtouch OSP is a dedicated outbound spam solution, designed specifically for scanning emails sent from within a hosting provider's network.

Utilizing Commtouch's patented Recurrent Pattern Detection technology (RPD™), OSP detects 99 percent of outgoing spam in real-time with nearly zero false positives. OSP also has the unique ability to detect the source of the spam, thereby blocking spam and eliminating its source, whether it is a virus-infected PC, compromised account or malicious user. OSP automatically alerts the hosting provider's abuse team, in real-time, to the identity of the account sending the spam. This capability enables Hostopia customers to clean their networks of spamming accounts and safeguard against future blacklisting.

"Outbound spam is a serious issue for hosting providers, affecting their brand name, customer loyalty and bottom line," said Francois Depayras, vice president of business development and sales, Commtouch. "Hostopia and its customers now have a solution that cuts costs and improves the end-user experience, while also reducing the amount of spam sent on the Internet."

For more information on Hostopia, visit http://www.hostopia.com/.

About Hostopia
Hostopia is a leading provider of private-label small business web marketing solutions. With the support of parent company Deluxe Corporation, a growth engine for small businesses, Hostopia is able to research, learn, and develop the solutions that empower small businesses to grow. Hostopia's customers, which include Telecoms, ISPs, Cable and Directory companies from all over the world, view Hostopia as a trusted advisor on growing their small-to-medium business segment. A veteran in webhosting and email, Hostopia hosts hundreds of thousands of websites and millions of email boxes. Hostopia has evolved from traditional webhosting roots into a full service provider of cloud-based small business solutions. For more information on Hostopia, please visit www.hostopia.com.

About Commtouch
Commtouch® (NASDAQ: CTCH) safeguards the world's leading security companies and service providers with cloud-based Internet security services. Real-time threat intelligence from Commtouch's GlobalView™ Cloud powers its Web filtering, email security and antivirus solutions, protecting thousands of organizations and hundreds of millions of users worldwide. Information about Commtouch can be found at www.commtouch.com or by writing to [email protected].

Recurrent Pattern Detection, RPD, Zero-Hour and GlobalView are trademarks, and Commtouch, Authentium, Command Antivirus and Command Anti-malware are registered trademarks, of Commtouch. U.S. Patent No. 6,330,590 is owned by Commtouch. All other trademarks are the property of their respective owners.

Hostopia Contact                                                                                   Commtouch Contact   
Sophia Ahmed                                                                                                 Amy Kenigsberg
Director, Wholesale Go-to-Market Strategy                                                    913-440-4072
800-322-9438 ext. 6831                                                                   [email protected]
[email protected]                                                                                                                 

SOURCE Commtouch

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