Newk's Eatery's Online Academy, Built on HotSchedules Train, Earns 2016 Applied Technology Award from QSR

Newk's Eatery recognized for investing in employee education and career advancement with HotSchedules' cloud-based learning management system

Jan 18, 2016, 08:00 ET from HotSchedules

AUSTIN, Texas, Jan. 18, 2016 /PRNewswire/ -- HotSchedules®, a leading provider of mobile technology for the restaurant and hospitality industries, was recognized in QSR Magazine's 2016 Applied Technology Awards. Newk's Eatery's Online Academy, an employee education platform built on HotSchedules Train, was one of three winners in the Crew-Facing Tech category. QSR Magazine commended the fast-casual restaurant brand for investing in employee education and career advancement during an era of particularly high turnover across the limited-service industry.

Mississippi-based Newk's Eatery launched its Online Academy in September 2014 using HotSchedules Train, a social, mobile, cloud-based learning management system powered by Schoox. The Online Academy educates team members — from hourly partners to area directors — about the culture, standards and core processes that drive the brand. Newk's employees can access the interactive and digital learning content via a computer or mobile device. The comprehensive e-learning experience includes hands-on training, coursework, tests and instructional videos "that nurture professional development," as QSR commented, and allow management teams to closely support the progress of their staff. Today, more than 5,000 employees use Newk's Online Academy across the brand's more than 95 restaurants nationwide.

"It's rewarding to see our technology play a pivotal role in career development and culture at Newk's Eatery," said Carmel Ibrahim, National Account Executive at HotSchedules. "They're using HotSchedules Train to champion restaurant jobs as meaningful, long-term careers. That is exactly how we intended to see the platform used. We wish to congratulate Newk's for earning this award and pioneering the future of education in the QSR space."

Today, nearly a million restaurant employees use HotSchedules Train to thrive and advance in their careers. To learn more about the platform, visit

About HotSchedules

HotSchedules provides mobile, cloud-based technology for the restaurant, retail and hospitality industries. The company delivers a comprehensive suite of cloud-based software designed to automate operational challenges, making restaurant operations more efficient. Its world-class products include comprehensive labor management, recruiting, learning, back office, print and digital logbooks and various applications built on their self-publishing API platform. HotSchedules is proud to serve more than 2 million users in over 150,000 locations across 26 countries. For more information visit or follow us on Facebook, Twitter, and LinkedIn.

About Newk's Eatery

Based in Jackson, Miss., Newk's Eatery is leading the next generation of fast-casual with its culinary-driven menu prepared in Newk's open-view kitchens, featuring made-from-scratch soups, fresh tossed salads, artisan pizzas, hot toasted sandwiches and desserts. Founded in 2004, Newk's currently operates and franchises more than 95 units in 13 states and is gaining national attention for its accelerated growth and commitment to community. has named Newk's one of its top 20 "Movers and Shakers," while Franchise Times magazine ranked Newk's among its top Fast and Serious franchise brands and Technomic listed Newk's among its top 50 U.S. fast-casual chains. The brand was also named among "The Next 20" by Nation's Restaurant News and one of QSR magazine's "Best Franchise Deals." For more information, visit, join the Roundtable Club or follow Newk's on Facebook and Twitter.


SOURCE HotSchedules