SAN FRANCISCO, March 31, 2016 /PRNewswire/ -- Nexmo, the leading cloud communications platform company, today announced it has formed a partnership with AppShark, a Dallas-based provider of Salesforce solutions to bring Nexmo's SMS capabilities to Salesforce through AppShark's product, Open SMS Pro. AppShark's Open SMS Pro customers can now have their messages powered by Nexmo's global cloud communications platform, resulting in superior message delivery rates and greater global reach than before.
"We're excited to partner with AppShark and empower its customers with one of the most powerful global cloud communications platform," said Sassan Saedi, Head of Channels and Partnerships at Nexmo. "The standard for business critical communications requires swift and ubiquitous engagement, and SMS has become one of the quickest and most reliable ways for marketers and CRM professionals to service their customers."
APIs have ushered a significant improvement in the way businesses communicate with customers. New channels like SMS and voice add speed, ubiquity and better-read rates - for example, SMS has a read rate of 90 percent in the first 3 minutes. SMS allows people to communicate anytime, anywhere, resulting in improved customer experience. Simultaneously, APIs have become the preferred way to implement software due to their ease of use and customization, allowing businesses to become incredibly agile and deploy new capabilities and services faster than ever.
"Our partnership with Nexmo will empower Salesforce users with SMS capabilities they currently do not have," said Tom Jodis, SVP - Enterprise Sales at AppShark. "With such an incredible tool, they can profoundly increase their level of customer engagement and gain a competitive edge."
With this partnership, Salesforce users worldwide now have access to Nexmo's SMS services from within Salesforce, without the need for custom integration. With Open SMS Pro, customers can send single and bulk messages, conduct SMS Campaigns and also chat with leads and contacts from Salesforce.
To download Open SMS Pro, visit the AppShark Open SMS Pro page on Salesforce.com App Exchange.
Nexmo is the global cloud communications platform leader providing innovative communication APIs and SDKs for voice, text, messaging and phone verification services. Nexmo enables applications and enterprises to communicate with their customers reliably and with ease, no matter where in the world they are located. High-volume communication companies such as Alibaba, LINE and Viber send millions of messages per month using Nexmo APIs. Nexmo has been recognized by Roaming Consulting Company as a Tier 1 A2P SMS Messaging Vendor in 2015, a Top 20 Most Promising API Solution Providers in 2015 by CIO Review and was selected as an Aragon Research Hot Vendor in Real-Time Communication and Collaboration Platform as a Service in 2015. www.nexmo.com
AppShark is a Dallas-based Salesforce partner and leader in Salesforce solutions, with expertise in Salesforce, Mobile, Java and Microsoft Custom solutions. AppShark's expert team of professionals help Enterprises build, manage, deploy and support smart solutions that drive business growth. For more information, please visit http://www.appshark.com
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