AUSTIN, Texas, Feb. 27, 2013 /PRNewswire/ -- nFocus Solutions®, the leading provider of performance management and outcome measurement solutions, is the winner of the seventh annual Gold Stevie Award for Front-Line Customer Service Team of the Year.
The Stevie Awards for Sales and Customer Service is a premier business awards program that recognizes the achievements of company executives, sales, business development and customer service efforts worldwide. More than 1,000 award nominations are submitted each year by companies around the world and in virtually every industry. nFocus is among other 2013 Stevie Award winners that include: CareerBuilder, Comcast, Cisco Systems, Inc., GoDaddy.com, Rackspace Hosting, Toshiba America Business Solutions, Inc. and Vizio, Inc. A full list of 2013 winners can be found here.
This win marks the second year in a row that nFocus' Client Support and Training Team has been recognized as a Stevie Award finalist for its leading customer outreach program, high service levels and first-call resolution record. Last year, the nFocus team won a Bronze Stevie for the same award category.
"Superior service to our 4,500-plus clients is one way that we set ourselves apart from the competition," said Ananda Roberts, President of nFocus Solutions. "Our Client Support and Training Team is made up of smart, innovative and compassionate professionals who know what it takes to provide the level of service that our customers have come to expect from us when they need assistance. Proactive outreach to our users is also important to ensure their software experience is the best it can be. I'd like to thank the Stevie Awards judges for this honor and congratulate all of the other 2013 winners."
About nFocus Solutions®
nFocus Solutions® is dedicated to the development of innovative technologies and intelligent business solutions for the public sector. We are the leading provider of applications that communities, nonprofits and government agencies rely on to make their organizations more effective. Our high-quality data management and analysis software enable nFocus Solutions clients to achieve clear, well-defined results that change the world. Visit us at nfocus.com today or connect with us on Facebook, Twitter and YouTube to learn more.
SOURCE nFocus Solutions