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      NMI® at 56.9%; September Non-Manufacturing ISM® Report On Business®; Business Activity Index at 60.2%; New Orders Index at 56.7%; Employment Index at 58.3%

      Institute for Supply Management logo.

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      Institute for Supply Management

      Oct 05, 2015, 10:00 ET

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      DO NOT CONFUSE THIS NATIONAL REPORT with the various regional purchasing reports released across the country. The national report's information reflects the entire United States, while the regional reports contain primarily regional data from their local vicinities. Also, the information in the regional reports is not used in calculating the results of the national report. The information compiled in this report is for the month of September 2015.

      TEMPE, Ariz., Oct. 5, 2015 /PRNewswire/ -- Economic activity in the non-manufacturing sector grew in September for the 68th consecutive month, say the nation's purchasing and supply executives in the latest Non-Manufacturing ISM® Report On Business®.

      The report was issued today by Anthony Nieves, CPSM, C.P.M., CFPM, chair of the Institute for Supply Management® (ISM®) Non-Manufacturing Business Survey Committee. "The NMI® registered 56.9 percent in September, 2.1 percentage points lower than the August reading of 59 percent. This represents continued growth in the non-manufacturing sector at a slower rate. The Non-Manufacturing Business Activity Index decreased to 60.2 percent, which is 3.7 percentage points lower than the August reading of 63.9 percent, reflecting growth for the 74th consecutive month at a slower rate. The New Orders Index registered 56.7 percent, 6.7 percentage points lower than the reading of 63.4 percent in August. The Employment Index increased 2.3 percentage points to 58.3 percent from the August reading of 56 percent and indicates growth for the 19th consecutive month. The Prices Index decreased 2.4 percentage points from the August reading of 50.8 percent to 48.4 percent, indicating prices decreased in September for the first time since February of this year. According to the NMI®, 13 non-manufacturing industries reported growth in September. There has been a cooling off in the rate of growth during the month of September. Also, the trend of lower costs and little pricing power continues as reflected in the contraction of the pricing index. Overall, respondents continue to remain positive about current business conditions."

      INDUSTRY PERFORMANCE

      The 13 non-manufacturing industries reporting growth in September — listed in order — are: Educational Services; Construction; Finance & Insurance; Health Care & Social Assistance; Utilities; Wholesale Trade; Real Estate, Rental & Leasing; Professional, Scientific & Technical Services; Management of Companies & Support Services; Accommodation & Food Services; Information; Public Administration; and Transportation & Warehousing. The four industries reporting contraction in September are: Mining; Arts, Entertainment & Recreation; Retail Trade; and Other Services.

      WHAT RESPONDENTS ARE SAYING ...

      • "Continued egg pressure from avian flu." (Accommodation & Food Services)
      • "The turmoil in Europe has not affected our business." (Information)
      • "Outlook improving, economic conditions stabilizing." (Educational Services)
      • "Recent economic turmoil has caused sales to drop. We feel that this will be only temporary if the stock market returns to normal." (Retail Trade)
      • "Continued concerns about the market impacting customer confidence and amount of orders." (Wholesale Trade)
      • "Budget approval this month. Several capital projects expected to be funded." (Public Administration)
      • "Depressed commodity pricing and government driven restrictions on the fossil fuel energy sector have, and will continue into the foreseeable future, negatively affected the current energy business condition." (Mining)
      • "Our business remains strong and growing." (Health Care & Social Assistance)

      ISM® NON-MANUFACTURING SURVEY RESULTS AT A GLANCE

      COMPARISON OF ISM® NON-MANUFACTURING AND ISM® MANUFACTURING SURVEYS*

      SEPTEMBER 2015

      Index

      Non-Manufacturing

      Manufacturing

      Series Index

      Sep

      Series Index

      Aug

      Percent Point Change

      Direction

      Rate of Change

      Trend**

      (Months)

      Series Index

      Sep

      Series Index

      Aug

      Percent Point Change

      NMI®/PMI®

      56.9

      59.0

      -2.1

      Growing

      Slower

      68

      50.2

      51.1

      -0.9

      Business Activity/

      Production

      60.2

      63.9

      -3.7

      Growing

      Slower

      74

      51.8

      53.6

      -1.8

      New Orders

      56.7

      63.4

      -6.7

      Growing

      Slower

      74

      50.1

      51.7

      -1.6

      Employment

      58.3

      56.0

      +2.3

      Growing

      Faster

      19

      50.5

      51.2

      -0.7

      Supplier Deliveries

      52.5

      52.5

      0.0

      Slowing

      Same

      4

      50.2

      50.7

      -0.5

      Inventories

      51.0

      54.5

      -3.5

      Growing

      Slower

      6

      48.5

      48.5

      0.0

      Prices

      48.4

      50.8

      -2.4

      Decreasing

      From Increasing

      1

      38.0

      39.0

      -1.0

      Backlog of Orders

      54.5

      56.5

      -2.0

      Growing

      Slower

      4

      41.5

      46.5

      -5.0

      New Export Orders

      52.5

      52.0

      +0.5

      Growing

      Faster

      5

      46.5

      46.5

      0.0

      Imports

      53.0

      51.5

      +1.5

      Growing

      Faster

      3

      50.5

      51.5

      -1.0

      Inventory Sentiment

      65.0

      69.0

      -4.0

      Too High

      Slower

      220

      N/A

      N/A

      N/A

      Customers' Inventories

      N/A

      N/A

      N/A

      N/A

      N/A

      N/A

      54.5

      53.0

      +1.5

      Overall Economy

      Non-Manufacturing Sector

      Growing

      Slower

      74


      Growing

      Slower

      68


      *Non-Manufacturing ISM® Report On Business® data is seasonally adjusted for Business Activity, New Orders, Prices and Employment Indexes. Manufacturing ISM® Report On Business® data is seasonally adjusted for New Orders, Production, Employment and Supplier Deliveries.
      **Number of months moving in current direction.

      COMMODITIES REPORTED UP/DOWN IN PRICE, AND IN SHORT SUPPLY

      Commodities Up in Price
      Butter; Eggs (5); Labor (5); and Lettuce.

      Commodities Down in Price
      Beef Products; Copper Wire; #1 Diesel Fuel (2); #2 Diesel Fuel; Fuel (2); Gasoline (3); Soy Oil; Stainless Steel Products; and Steel Products.

      Commodities in Short Supply
      Construction Labor; Eggs (4); Lettuce; Nuts; and Pharmaceuticals.

      Note: The number of consecutive months the commodity is listed is indicated after each item.

      SEPTEMBER 2015 NON-MANUFACTURING INDEX SUMMARIES

      NMI®
      In September, the NMI® registered 56.9 percent, a decrease of 2.1 percentage points when compared to August's reading of 59 percent, indicating continued growth in the non-manufacturing sector for the 68th consecutive month. A reading above 50 percent indicates the non-manufacturing sector economy is generally expanding; below 50 percent indicates the non-manufacturing sector is generally contracting.

      An NMI® in excess of 48.7 percent, over a period of time, generally indicates an expansion of the overall economy. Therefore, the September NMI® indicates growth for the 74th consecutive month in the overall economy, and indicates expansion in the non-manufacturing sector for the 68th consecutive month. Nieves stated, "The past relationship between the NMI® and the overall economy indicates that the NMI® for September (56.9 percent) corresponds to a 3.5 percent increase in real gross domestic product (GDP) on an annualized basis."

      NMI® HISTORY

      Month

      NMI®

      Month

      NMI®

      Sep 2015

      56.9

      Mar 2015

      56.5

      Aug 2015

      59.0

      Feb 2015

      56.9

      Jul 2015

      60.3

      Jan 2015

      56.7

      Jun 2015

      56.0

      Dec 2014

      56.5

      May 2015

      55.7

      Nov 2014

      58.8

      Apr 2015

      57.8

      Oct 2014

      56.9

      Average for 12 months – 57.3

      High – 60.3

      Low – 55.7

      Business Activity
      ISM®'s Business Activity Index in September registered 60.2 percent, a decrease of 3.7 percentage points from August's reading of 63.9 percent. This represents growth in business activity for the 74th consecutive month. Twelve industries reported increased business activity, and three industries reported decreased activity for the month of September. Comments from respondents include: "Business climate improving/more marketing effort" and "Capital improvement projects rolling out."

      The 12 industries reporting growth of business activity in September — listed in order — are: Educational Services; Utilities; Construction; Finance & Insurance; Professional, Scientific & Technical Services; Real Estate, Rental & Leasing; Management of Companies & Support Services; Health Care & Social Assistance; Public Administration; Accommodation & Food Services; Wholesale Trade; and Transportation & Warehousing. The three industries reporting a decrease in business activity in September are: Other Services; Arts, Entertainment & Recreation; and Mining.

      Business Activity

      %Higher

      %Same

      %Lower

      Index

      Sep 2015

      31

      58

      11

      60.2

      Aug 2015

      38

      51

      11

      63.9

      Jul 2015

      40

      50

      10

      64.9

      Jun 2015

      35

      50

      15

      61.5

      New Orders
      ISM®'s Non-Manufacturing New Orders Index registered 56.7 percent, a decrease of 6.7 percentage points from the August reading of 63.4 percent. September represents growth in new orders for the 74th consecutive month but at a slower rate compared to August. Comments from respondents include: "Business expansion" and "New, very large project begins."

      The 11 industries reporting growth of new orders in September — listed in order — are: Utilities; Construction; Finance & Insurance; Real Estate, Rental & Leasing; Wholesale Trade; Educational Services; Professional, Scientific & Technical Services; Health Care & Social Assistance; Information; Accommodation & Food Services; and Public Administration. The four industries reporting contraction of new orders in September are: Mining; Other Services; Transportation & Warehousing; and Retail Trade.

      New Orders

      %Higher

      %Same

      %Lower

      Index

      Sep 2015

      28

      59

      13

      56.7

      Aug 2015

      32

      60

      8

      63.4

      Jul 2015

      36

      54

      10

      63.8

      Jun 2015

      33

      51

      16

      58.3

      Employment
      Employment activity in the non-manufacturing sector grew in September for the 19th consecutive month. ISM®'s Non-Manufacturing Employment Index registered 58.3 percent, which reflects an increase of 2.3 percentage points when compared to August's reading of 56 percent. Ten industries reported increased employment, and five industries reported decreased employment. Comments from respondents include: "Staffing up for the new program" and "Expanded business offering."

      The 10 industries reporting an increase in employment in September — listed in order — are: Educational Services; Health Care & Social Assistance; Management of Companies & Support Services; Finance & Insurance; Construction; Transportation & Warehousing; Other Services; Wholesale Trade; Information; and Accommodation & Food Services. The five industries reporting a reduction in employment in September are: Arts, Entertainment & Recreation; Mining; Real Estate, Rental & Leasing; Public Administration; and Retail Trade.

      Employment

      %Higher

      %Same

      %Lower

      Index

      Sep 2015

      21

      67

      12

      58.3

      Aug 2015

      28

      55

      17

      56.0

      Jul 2015

      33

      57

      10

      59.6

      Jun 2015

      29

      56

      15

      52.7

      Supplier Deliveries
      Supplier Deliveries slowed in September as the index registered 52.5 percent, which is the same reading that was registered in August. A reading above 50 percent indicates slower deliveries, while a reading below 50 percent indicates faster deliveries.

      The six industries reporting slower deliveries in September — listed in order — are: Real Estate, Rental & Leasing; Educational Services; Wholesale Trade; Health Care & Social Assistance; Professional, Scientific & Technical Services; and Accommodation & Food Services. The five industries reporting faster deliveries in September are: Mining; Utilities; Information; Finance & Insurance; and Retail Trade. Seven industries listed no change in supplier deliveries in September compared to August.

      Supplier Deliveries

      %Slower

      %Same

      %Faster

      Index

      Sep 2015

      8

      89

      3

      52.5

      Aug 2015

      8

      89

      3

      52.5

      Jul 2015

      11

      84

      5

      53.0

      Jun 2015

      7

      89

      4

      51.5

      Inventories
      ISM®'s Non-Manufacturing Inventories grew for the sixth consecutive month and registered 51 percent in September, which is 3.5 percentage points lower than the 54.5 percent that was reported in August. Of the total respondents in September, 30 percent indicated they do not have inventories or do not measure them. Comments from respondents include: "Eliminating useless inventory and par inventory levels down to match the lowered business activity" and "Currently building to meet higher demand."

      The six industries reporting an increase in inventories in September — listed in order — are: Finance & Insurance; Utilities; Mining; Health Care & Social Assistance; Professional, Scientific & Technical Services; and Public Administration. The seven industries reporting decreases in inventories in September — listed in order — are: Arts, Entertainment & Recreation; Educational Services; Other Services; Management of Companies & Support Services; Accommodation & Food Services; Retail Trade; and Construction.

      Inventories

      %Higher

      %Same

      %Lower

      Index

      Sep 2015

      19

      64

      17

      51.0

      Aug 2015

      21

      67

      12

      54.5

      Jul 2015

      25

      64

      11

      57.0

      Jun 2015

      26

      58

      16

      55.0

      Prices
      Prices paid by non-manufacturing organizations for purchased materials and services decreased in September for the first time since February of this year. ISM®'s Non-Manufacturing Prices Index for September registered 48.4 percent, 2.4 percentage points lower than the 50.8 percent reported in August. The proportion of respondents reporting higher prices is 11 percent, 72 percent indicated no change in prices paid, and 17 percent of the respondents reported lower prices.

      The six non-manufacturing industries reporting an increase in prices paid during the month of September — listed in order — are: Educational Services; Other Services; Finance & Insurance; Management of Companies & Support Services; Accommodation & Food Services; and Health Care & Social Assistance. The 10 industries reporting a decrease in prices paid for the month of September — listed in order — are: Mining; Agriculture, Forestry, Fishing & Hunting; Wholesale Trade; Utilities; Transportation & Warehousing; Public Administration; Professional, Scientific & Technical Services; Information; Construction; and Arts, Entertainment & Recreation.

      Prices

      %Higher

      %Same

      %Lower

      Index

      Sep 2015

      11

      72

      17

      48.4

      Aug 2015

      11

      77

      12

      50.8

      Jul 2015

      14

      80

      6

      53.7

      Jun 2015

      18

      72

      10

      53.0

      NOTE: Commodities reported as up in price and down in price are listed in the commodities section of this report.

      Backlog of Orders
      ISM®'s Non-Manufacturing Backlog of Orders Index indicates growth in order backlogs in September for the fourth consecutive month. The index registered 54.5 percent, which is 2 percentage points lower than the 56.5 percent that was reported in August. Of the total respondents in September, 36 percent indicated they do not measure backlog of orders.

      The eight industries reporting an increase in order backlogs in September — listed in order — are: Construction; Finance & Insurance; Management of Companies & Support Services; Professional, Scientific & Technical Services; Public Administration; Wholesale Trade; Information; and Health Care & Social Assistance. The four industries reporting a decrease in order backlogs in September are: Arts, Entertainment & Recreation; Mining; Transportation & Warehousing; and Retail Trade.

      Backlog of Orders

      %Higher

      %Same

      %Lower

      Index

      Sep 2015

      20

      69

      11

      54.5

      Aug 2015

      24

      65

      11

      56.5

      Jul 2015

      21

      66

      13

      54.0

      Jun 2015

      15

      71

      14

      50.5

      New Export Orders
      Orders and requests for services and other non-manufacturing activities to be provided outside of the United States by domestically based personnel grew in September for the fifth consecutive month. The New Export Orders Index for September registered 52.5 percent, which is 0.5 percentage point higher than the 52 percent reported in August. Of the total respondents in September, 68 percent indicated they either do not perform, or do not separately measure, orders for work outside of the United States.

      The five industries reporting an increase in new export orders in September are: Utilities; Information; Accommodation & Food Services; Construction; and Wholesale Trade. The three industries reporting a decrease in new export orders in September are: Arts, Entertainment & Recreation; Mining; and Retail Trade. Eight industries reported no change in new export orders in September compared to August.

      New Export Orders

      %Higher

      %Same

      %Lower

      Index

      Sep 2015

      18

      69

      13

      52.5

      Aug 2015

      9

      86

      5

      52.0

      Jul 2015

      23

      67

      10

      56.5

      Jun 2015

      10

      84

      6

      52.0

      Imports
      The ISM® Non-Manufacturing Imports Index grew in September for the third consecutive month. This month's reading at 53 percent is 1.5 percentage points higher than the reading of 51.5 percent reported in August. Fifty-seven percent of respondents reported that they do not use, or do not track the use of, imported materials.

      The four industries reporting an increase in imports for the month of September are: Professional, Scientific & Technical Services; Accommodation & Food Services; Wholesale Trade; and Retail Trade. The two industries reporting a decrease in imports for the month of September are: Mining; and Transportation & Warehousing. Eleven industries listed no change in imports in September compared to August.

      Imports

      %Higher

      %Same

      %Lower

      Index

      Sep 2015

      12

      82

      6

      53.0

      Aug 2015

      11

      81

      8

      51.5

      Jul 2015

      12

      77

      11

      50.5

      Jun 2015

      6

      84

      10

      48.0

      Inventory Sentiment
      The ISM® Non-Manufacturing Inventory Sentiment Index in September registered 65 percent, which is 4 percentage points lower than the 69 percent reported in August. This indicates that respondents believe their inventories are still too high at this time. In September, 34 percent of respondents said their inventories were too high, 4 percent said their inventories were too low, and 62 percent said their inventories were about right.

      The eight industries reporting a feeling that their inventories are too high in September — listed in order — are: Mining; Transportation & Warehousing; Other Services; Finance & Insurance; Wholesale Trade; Construction; Accommodation & Food Services; and Health Care & Social Assistance. The two industries reporting a decrease in imports for the month of September are: Information; and Utilities. Seven industries listed no change in inventory sentiment in September compared to August.

      Inventory Sentiment

      %Too High

      %About Right

      %Too Low

      Index

      Sep 2015

      34

      62

      4

      65.0

      Aug 2015

      39

      60

      1

      69.0

      Jul 2015

      33

      61

      6

      63.5

      Jun 2015

      33

      64

      3

      65.0

      About This Report
      The data presented herein is obtained from a survey of non-manufacturing supply managers based on information they have collected within their respective organizations. ISM® makes no representation, other than that stated within this release, regarding the individual company data collection procedures. The data should be compared to all other economic data sources when used in decision-making.

      Data and Method of Presentation
      The Non-Manufacturing ISM® Report On Business® is based on data compiled from purchasing and supply executives nationwide. Membership of the Non-Manufacturing Business Survey Committee is diversified by NAICS, based on each industry's contribution to gross domestic product (GDP). The Non-Manufacturing Business Survey Committee responses are divided into the following NAICS code categories: Agriculture, Forestry, Fishing & Hunting; Mining; Utilities; Construction; Wholesale Trade; Retail Trade; Transportation & Warehousing; Information; Finance & Insurance; Real Estate, Rental & Leasing; Professional, Scientific & Technical Services; Management of Companies & Support Services; Educational Services; Health Care & Social Assistance; Arts, Entertainment & Recreation; Accommodation & Food Services; Public Administration; and Other Services (services such as Equipment & Machinery Repairing; Promoting or Administering Religious Activities; Grantmaking; Advocacy; and Providing Dry-Cleaning & Laundry Services, Personal Care Services, Death Care Services, Pet Care Services, Photofinishing Services, Temporary Parking Services, and Dating Services).

      Survey responses reflect the change, if any, in the current month compared to the previous month. For each of the indicators measured (Business Activity, New Orders, Backlog of Orders, New Export Orders, Inventory Change, Inventory Sentiment, Imports, Prices, Employment and Supplier Deliveries), this report shows the percentage reporting each response, and the diffusion index. Responses represent raw data and are never changed. Data is seasonally adjusted for Business Activity, New Orders, Prices and Employment. All seasonal adjustment factors are subject annually to relatively minor changes when conditions warrant them. The remaining indexes have not indicated significant seasonality.

      The NMI® (Non-Manufacturing Index) is a composite index based on the diffusion indexes for four of the indicators with equal weights: Business Activity (seasonally adjusted), New Orders (seasonally adjusted), Employment (seasonally adjusted) and Supplier Deliveries. Diffusion indexes have the properties of leading indicators and are convenient summary measures showing the prevailing direction of change and the scope of change. An index reading above 50 percent indicates that the non-manufacturing economy is generally expanding; below 50 percent indicates that it is generally declining. Supplier Deliveries is an exception. A Supplier Deliveries Index above 50 percent indicates slower deliveries and below 50 percent indicates faster deliveries.

      An NMI® in excess of 48.7 percent, over a period of time, indicates that the overall economy, or gross domestic product (GDP), is generally expanding; below 48.7 percent, it is generally declining. The distance from 50 percent or 48.7 percent is indicative of the strength of the expansion or decline.

      The Non-Manufacturing ISM® Report On Business® survey is sent out to Non-Manufacturing Business Survey Committee respondents the first part of each month. Respondents are asked to ONLY report on information for the current month. ISM® receives survey responses throughout most of any given month, with the majority of respondents generally waiting until late in the month to submit responses in order to give the most accurate picture of current business activity. ISM® then compiles the report for release on the third business day of the following month.

      The industries reporting growth, as indicated in the Non-Manufacturing ISM® Report On Business® monthly report, are listed in the order of most growth to least growth. For the industries reporting contraction or decreases, those are listed in the order of the highest level of contraction/decrease to the least level of contraction/decrease.

      About Institute for Supply Management®

      Founded in 1915 as the first supply management institute in the world, Institute for Supply Management® (ISM®) is committed to advancing the practice of supply chain management to drive value and competitive advantage for its members, contributing to a prosperous and sustainable world. This year, ISM celebrates 100 years of leading, innovating and guiding the profession through the renowned ISM Report On Business®, highly regarded certification programs, and industry-standard training and educational resources. ISM is a not-for-profit organization with global influence, serving supply chain professionals in more than 90 countries.

      ISM ROB Content
      The Institute for Supply Management® ("ISM") Report On Business® (both Manufacturing and Non-Manufacturing) ("ISM ROB") contains information, text, files, images, images, video, sounds, musical works, works of authorship, applications, and any other materials or content (collectively, "Content") of ISM ("ISM ROB Content"). ISM ROB Content is protected by copyright, trademark, trade secret, and other laws, and as between you and ISM, ISM owns and retains all rights in the ISM ROB Content. ISM hereby grants you a limited, revocable, nonsublicensable license to access and display on your individual device the ISM ROB Content (excluding any software code) solely for your personal, non-commercial use. The ISM ROB Content may also contain Content of users and other ISM licensors. Except as provided herein or as explicitly allowed in writing by ISM, you may not copy, download, stream, capture, reproduce, duplicate, archive, upload, modify, translate, publish, broadcast, transmit, retransmit, distribute, perform, display, sell, or otherwise use any ISM ROB Content.

      Except as explicitly and expressly permitted by ISM, you are strictly prohibited from creating works or materials (including but not limited to tables, charts, datastreams, timeseries variables, fonts, icons, link buttons, wallpaper, desktop themes, on-line postcards, montages, mash-ups and similar videos, greeting cards, and unlicensed merchandise) that derive from or are based on the ISM ROB Content. This prohibition applies regardless of whether the derivative works or materials are sold, bartered, or given away. You may not either directly or through the use of any device, software, internet site, web-based service, or other means remove, alter, bypass, avoid, interfere with, or circumvent any copyright, trademark, or other proprietary notices marked on the Content or any digital rights management mechanism, device, or other content protection or access control measure associated with the Content including geo-filtering mechanisms. Without prior written authorization from ISM, you may not build a business utilizing the Content, whether or not for profit.

      You may not create, recreate, distribute, incorporate in other work, or advertise an index of any portion of the Content unless you receive prior written authorization from ISM. Requests for permission to reproduce or distribute ISM ROB Content can be made by contacting in writing at: ISM Research, Institute for Supply Management, 2055 East Centennial Circle, Tempe, Arizona 85284-1802, or by emailing [email protected], Subject: Content Request.

      ISM shall not have any liability, duty, or obligation for or relating to the ISM ROB Content or other information contained herein, any errors, inaccuracies, omissions or delays in providing any ISM ROB Content, or for any actions taken in reliance thereon. In no event shall ISM be liable for any special, incidental, or consequential damages, arising out of the use of the ISM ROB. Report On Business®, PMI®, and NMI® are registered trademarks of Institute for Supply Management®. Institute for Supply Management® and ISM® are registered trademarks of Institute for Supply Management, Inc.

      The full text version of the Non-Manufacturing ISM® Report On Business® is posted on ISM®'s website at www.instituteforsupplymanagement.org on the third business day* of every month after 10:00 a.m. (ET).

      The next Non-Manufacturing ISM® Report On Business® featuring the October 2015 data will be released at 10:00 a.m. (ET) on Wednesday, November 4, 2015.

      *Unless the NYSE is closed.

      Contact:

      Kristina Cahill


      Report On Business® Analyst


      ISM®, ROB/Research


      Tempe, Arizona


      800/888-6276, Ext. 3015


      E-mail: [email protected]

      Logo - http://photos.prnewswire.com/prnh/20121101/LA02871LOGO

      SOURCE Institute for Supply Management

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