Normal Computing Raises $8.5M in Seed Funding to Enable AI Solutions For Critical Enterprise and Government Applications

The Seed Funding Round is Backed by Celesta Capital, First Spark, and Micron Ventures

NEW YORK, June 13, 2023 /PRNewswire/ -- Normal Computing, a leading startup developing full-stack probabilistic computing infrastructure, is pioneering the enablement of artificial intelligence (AI) in critical applications traditionally constrained by risk. Today, they have announced a successful $8.5M Seed funding round. This round, closed in January, was spearheaded by Celesta Capital and First Spark Ventures, and saw notable participation from Micron Ventures. The funding will advance Normal Computing's commitment to helping large companies use technologies like Generative Artificial Intelligence ("Generative AI") in intricate and high-stakes real-world contexts. It will also support the research and development of Normal Computing's application development platform and Probabilistic AI technology.

Despite reliability issues like unpredictable factual errors or "hallucinations", large general-purpose models like OpenAI's GPT-4 continue to fascinate the globe. While these limitations are acceptable for early consumer applications, according to Faris Sbahi, CEO and Co-Founder at Normal Computing, they pose key challenges for advancing core enterprise workflows where AI's transformative value creation potential has yet to be unlocked.

Normal Computing's Probabilistic AI is a paradigm that may solve these and other roadblocks by giving unprecedented control over reliability, adaptivity, and auditability to AI models driven by its customers' private data. Forged through their work in applying probabilistic machine learning to some of the largest-scale and the most critical AI workflows at Alphabet, Normal is supporting use-cases where risk has been a central barrier to AI adoption. These systems encompass a wide range of applications. They include automating complex underwriting processes, where policies may involve numerous locations with specific guidelines. As well, they can enable autonomous workflows for generating and validating specialized code that adheres to mission-critical constraints and unique idioms for custom and confidential codebases. Moreover, they can assist in mitigating risks in an airline's supply network, even in dynamic and constantly evolving conditions.

In response to a question like "What recommendations would you provide for my client thinking to save for their kid's college?," a typical Large Language Model (LLM) deployed to assist a financial advisor by synthesizing across various data portals and policies might make up or provide out-of-date or impersonal details that are critically relevant to decision-making. As well, it may fail to provide transparent reasoning that would be needed for audit. In contrast, with Probabilistic AI, models can detect when they synthesize inaccurately by also generating probable, auditable explanations of how they reached a conclusion, and even revise themselves by adaptively making an additional query to a datastore or human-in-the-loop.

"Artificial Intelligence has the potential to address some of the greatest human challenges of our time. But in order to do so, it must be reliable, transparent, and able to comprehend the limits of its own reasoning so that it knows how best to engage and explain to humans in the loop," said Nicholas Brathwaite, Founding Managing Partner at Celesta Capital. "We are excited to support the Normal Computing team as they develop their cutting-edge Probabilistic AI, which will help to develop AI that can be trusted for use in critical public and private applications."

Probabilistic AI can enhance promising models like LLMs and Diffusion Models, as well as enable new architectures. Normal says that integrating these large models into composed workflows with their Probabilistic AI technology - in addition to specialized models, enterprise-specific plugins, and domain-specific processes - has the ability to solve complex real-world problems. Normal's technology is designed to deploy these large AI systems reliably, detecting and fixing failures like hallucinations and predictably adapting and learning in real-time to private data and changing conditions.

Faris also explained Normal's commitment to working collaboratively with its clients to enable applications that routinely involve multiple stakeholders, a complex data landscape, and sophisticated security policies. "Amongst major AI innovations – like scaling transformer models with GPUs – there often remains a significant gap between these new capabilities and the requirements for real-world production use cases where information is incomplete and noisy, and constantly changing," said Faris. "Furthermore, successful resolutions are typically rich and limited to the largest tech companies like Alphabet and Meta."

Faris emphasized, "AI has the potential to improve essentially everything we value, but we've seen a trend of doubling down on certain architectures and approaches because they work with today's held conventional tools and infrastructure, not because they are as trustworthy or understandable as we can achieve."

"The solution is to redesign AI systems from the ground up," said Faris. "This contrasts other more surface-level approaches like prompt engineering and retrieval-based methods which alone aren't enough, especially for mission-critical enterprise problems. The Normal team is thrilled to have the support of our investors in this Seed round of funding to confront this challenge head-on and continue to enable and advance principled systems for our partners."

Normal asserts that AI system transparency and openness are frequently required for adoption. This means that Normal provides AI systems backed by customizable open source models, similar to Meta’s LLaMA models, which allow for full observability. This further contrasts closed systems like OpenAI's GPT-series whose internals remain hidden. Normal's system is designed so that a company's proprietary information remains private, with no uncertainty how its data is being used. This is one way in which these systems can more auditably uphold a business's ground truth. Normal itself is committed to being an active contributor to the open source, having made available some of its developer tools for reliable Generative AI workflows.

"It may be the case, reasonably soon, that AI systems are able to accomplish fundamental breakthroughs like discovering new kinds of materials, nanotechnology, biology, and medicine. Ensuring that these things are not misused, and are reliable and auditable enough to be a net benefit, is something we should all be thinking about. Normal's team is working thoughtfully to enable this kind of responsible and high-potential technology," said Manish Kothari, Founding Managing Partner at First Spark Ventures.

Normal Computing was founded by former members of the Google Brain, Palantir, and X Engineers who built core AI production systems for Alphabet, as well as industry leading ML frameworks for Probabilistic and Quantum AI, Tensorflow Probability and Tensorflow Quantum. Today, the innovative startup is partnered with frontier AI companies in the United States. Normal is initiating pilots with Fortune 500 across multiple verticals, now targeting key sectors like semiconductor manufacturing, supply chain management, banking and government agencies.

About Normal Computing

Normal Computing, founded by former members of Google Brain, Palantir, and X, enables strategic advantages for enterprise use-cases where risk has been a central barrier to AI adoption. Normal’s full-stack AI platform enables industry-leading reliability for enterprise application development.

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SOURCE Normal Computing