FORT WORTH, Texas, May 21, 2015 /PRNewswire/ --
The North American speech analytics market report defines and segments the speech analytics market in the North America with analysis and forecast of revenue. This market is estimated to grow from $233.16 million in 2014 to $614.13 million in 2019, at a Compound Annual Growth Rate (CAGR) of 21.4% from 2014 to 2019.
Browse through the TOC of North America Speech Analytics Market for an analysis of industry trends and segments, with the help of various tables and figures.
Early buyers will receive 10% customization on this report.
Speech analytics, also known as audio mining, is used to identify and analyze interactions between the customers and contact centers. Speech analytics adoption optimizes workforce performance and enhances customer experience.
The drivers for the North American market include growing number of call centers, increasing importance of speech analysis, new implementation areas, and the rising demand for cloud analytics and risk management solutions.
North America is the strongest market for speech analytics and has the highest penetration rate as majority of the analytics companies are based in this region. The increasing number of call centers is one of the key driving factors of speech analytics market in this region. Previously, call centers were considered only to centralize calls, reduce costs, and support sales team. However, in the current scenario, speech analytics technology is mostly being used in call centers to extract valuable business intelligence.
The report provides competitive benchmarking of the leading players in the market, such as NICE, Verint, HP Autonomy, CallMiner, and Nexidia, among others, in terms of product offerings, key strategies, and operational parameters. In addition to this, the report provides market trends, overall adoption scenarios, competitive landscape, key drivers, restraints, and opportunities in this market. Furthermore, the report aims at estimating the current size and the future growth potential of this market across different applications, verticals, and regions.
The Europe Speech Analytics Market is expected to grow from $120.6 million in 2014 to $347.2 million in 2019 at an estimated of CAGR of 23.5%, for the given period. The drivers of Europe Speech Analytics market include raising demand for market intelligence and utility of speech analytics solutions in various industry verticals.
MicroMarket Monitor produces exclusive market research reports, based on real-time data to provide better understanding of the dynamic market conditions of the Information and Communication Technology industry. The reports offer in-depth and complete analysis of the regional and country level marketplaces. The research reports for Information and Communication Technology industry are updated on quarterly basis and are easily available for purchase through annual subscriptions.
About MicroMarket Monitor:
MicroMarket Monitor identifies and attends to various unmet needs of different industrial verticals, which include value chain impact analysis. The company publishes about 12000 Market Research Reports on various Micro Markets across the world. The graphical nature and multidimensional analysis of these reports provide advanced Business Intelligence Tools to the clients in that particular target market.
Mr. Chandrasekhar K.
5601 Bridge Street
Fort Worth, TX 76112
SOURCE MicroMarket Monitor