PALO ALTO, Calif., April 18, 2016 /PRNewswire/ -- Nyansa, Inc, ("ni-ans-sah"), a fast-growing innovator of a new generation of IT network analytics software technology, announced today the world's first cloudsourced enterprise IT analytics service: Voyance.
Based on patented technology, Voyance is a new, vendor-agnostic IT network analytics system, purpose-built for heterogeneous enterprise environments. Already deployed in more than 30 organizations –– including Suffolk University, Brandeis University, Liberty University and others –– Voyance delivers extraordinary insights into client access, network services, IoT devices and enterprise applications issues that impact the user experience.
Voyance inspects, analyzes and correlates all wired and wireless data as well as wireless metrics across the entire network-application stack, giving IT staff new power to automatically baseline issues in their environment, establish an objective benchmark for good performance, pinpoint specific problems and suggest their root causes and remediation "next steps."
Voyance is also unique in its ability to help IT organizations quickly understand the actual and potential impact of changes made to their network infrastructure, such as adding new applications, network service upgrades and new WLAN features.
"In the history of corporate IT, frustration within network operations is at an all-time high," said Abe Ankumah, Chief Executive Officer and Co-Founder of Nyansa. "Companies must be able to make informed decisions about the quality of the user experience and understand the actual impact of infrastructure changes they are making based on real, objective data. The rush of emerging IoT devices into the enterprise only compounds this. With Voyance, Nyansa now makes this possible."
Unprecedented Insights into Network Operations with Cloudsourcing
Using big data analytics techniques within the cloud applied to network data, Voyance opens the door to a radical new IT analytics concept called cloudsourcing.
Cloudsourcing provides a central repository of all customer network analytics, infrastructure metrics, trending information and key performance indicators that can be anonymously compared and shared between different companies. This allows enterprises, for the first time, to gain an extremely unique understanding of network operation best practices and predictive insights into improving the user experience.
For instance, cloudsourcing now provides the ability to know if a new device O/S version, a new application, network service, or a new build of infrastructure software, is not behaving well on the network or is negatively affecting the user experience before the manufacturer even knows about it. This gives IT staff new levels of insight into best practices, potential problems and infrastructure trends that are occurring in real-time everywhere, based on actual data. Companies can immediately observe the potential impact of any changes to the network as well as what is working, or is not working, in similar networks and why.
No More Chasing Ghosts
The explosion of network traffic from an increasingly mobile base of users armed with such a diverse set of client devices represents one of the greatest challenges to IT and network operations staff trying to ensure a reliable and consistent user experience.
As different types of mobile devices and cloud-based applications reach enterprise networks, IT operations have become overwhelmed chasing ghosts. Consequently, solving network operations problems and delivering the best user experience has simply become untenable.
"When it comes to improving user experience on enterprise networks, conventional management and monitoring tools have taken evolutionary steps backwards due to their inability to keep pace with rapid changes in device technology and user behavior," said Zeus Kerrvala, founder and principal analyst with ZK Research. "Nyansa has taken a big step forward in giving enterprises a more holistic view of their entire infrastructure from the only perspective that matters – the user's–without intrusive hardware or any client software."
Emerging analytics platforms are targeted towards generic data and log analysis and visualization, and are not domain specific nor real-time enough to tackle user experience issues on the network-application stack. Meanwhile, traditional network management and monitoring tools were never designed to deal with the massive volumes of data traversing enterprise networks, and merely deliver more raw data for IT staff to manually analyze and correlate into meaningful insights upon which they can take action.
In stark contrast, Voyance analyzes, correlates and summarizes, in plain English, wired and wireless data for every client network transaction from initial connection to application access.
This real-time and historical data is summarized into simple root cause issues, remediation recommendations and infrastructure trending information that that provides valuable insights into the quality of experience for each user or user group.
Redefining IT Network Analytics with Voyance
Voyance allows organizations to radically reduce the time to resolve client performance issues, deliver a better end-to-end client experience and gain predictive insight into potential issues without having to check disparate vendor management systems that provide only a partial view of any problem. Additionally, comparative analysis for baselining network services within and between enterprise environments give network IT staff unprecedented insight into optimizing network, service, client and application behavior.
"Big data analytics is now mainstream and can provide huge value to network operations across a number of dimensions," said Anapum Singh, Director of Network, Telecommunications and Security Services at Suffolk University in Boston. "Nyansa's application of applying sophisticated big data analytics has given us a much broader and detailed view of what's going on from a user perspective and enabled us to pinpoint problems, trends and automatically baseline the performance of network services in a way not previously possible."
How Voyance Works
Software based, requiring no sensors or client software and installed in minutes, one or more VM-based software crawlers extract and inspect all wired traffic from a mirrored, span or tap port as traffic passes through network switches with zero impact to network performance. This information is fused with wireless metrics gathered from WLAN controllers. Voyance currently supports Cisco, Aruba and Ruckus WLAN controlled environments. The system can also ingest metrics from other critical on-premise systems such as the Skype for Business SDN API for additional network-application correlation.
To ensure no impact on WAN connections, only performance metrics are sent for correlation to the Voyance cloud analytics engine hosted within AWS's virtual private cloud for data correlation. To ensure high levels of security, no data packets leave the premise and all summarized metrics are encrypted and transmitted over a secure SSL connection.
An elegant, intuitive graphical Web-based interface provides a wealth of easy-to-understand analytics along with a variety of different detailed views and reports for CIOs, IT network directors and help desk staff.
A comprehensive operations dashboard provides at-a-glance status of all current incidents affecting clients as well as global advisories on known industry issues that have been seen, such as a problematic version of a new device operating system, and the potential users that could be impacted on the customer's network.
A detailed incidents page displays and prioritizes all user incidents, summarizing how many clients were affected, allowing customers to obtain a detailed summary of each incident that provides an automatic baseline for the incident over time, potential root causes, specific symptoms causing the incident and next steps for remediation.
The Voyance interface delivers a detailed timeline of each user's network experience, automatically generated baselines for each network service along with network operational performance trends, site, infrastructure availability and status. The Voyance interface also provides rich customizable reports, trending information and occurrence of incidents. Specific incident details can also be compared against other similar organizations.
Pricing and Availability
Available immediately, Voyance comes in small, medium, large, extra large and custom pricing options on a one-, three- or five-year subscription basis starting at US $8,100 annually with no additional hardware, licensing or support costs.
Flexible pricing options for the enterprise and education markets give customers the choice between the pricing for Voyance based on number of users or network nodes (i.e. Access points and switches) that must be supported.
Palo Alto, California-based Nyansa is a fast-growing innovator of advanced IT analytics software technology, venture-backed by Formation|8, a leading Silicon Valley venture firm. Founded in September 2013 by Abe Ankumah, Anand, Srinivas and Daniel Kan, the company employs technology professionals from MIT, Meraki, Aruba Networks and Google, and is credited with developing the first cloudsourced, vendor-agnostic network analytics system, called Voyance, purpose-built for increasingly mobile enterprise network environments.
Completely focused on the end user experience, Voyance is the only analytics system that provides cross-company correlation and benchmarking of network metrics and trends. Voyance uniquely extracts, analyzes and correlates wired and wireless data for every user in — real-time and over time — across the entire network-application stack. With Voyance, organizations can now proactively predict problems, optimize their network and justify infrastructure changes based on actual data, radically reducing the time and expense related to optimizing IT network operations from the client to the cloud. More information is available at www.nyansa.com.