LOS ANGELES, Nov. 10, 2015 /PRNewswire/ -- Oakwood Worldwide, the global leader in corporate housing and serviced apartments, recently recognized its top performing franchisees during its annual franchise owner's conference at the Loews Santa Monica Beach Hotel. CSM Lodging, based in Minneapolis, received the highest honor – the Pinnacle Award – presented to the franchisee that had the highest overall combination of revenue growth and customer service scores.
"We celebrate our franchisees' accomplishments each year to recognize their partnership in delivering excellent customer service to our clients," said Rob Martini, vice president global supply management, Oakwood Worldwide. "Our franchisees are an important part of our strategy to grow the Oakwood and ExecuStay brands and enable us to offer a wider variety of housing options in more markets throughout the United States."
In the category of customer service, American Heartland, based in Columbus, Ohio and Philadelphia Corporate Housing Partners, of Philadelphia, both achieved the highest honors for their customer satisfaction ratings. Mainsail Housing, based in Tampa, Fla., and Suite Options, based in Wichita, Kan., also were recognized for their strong customer service performance and client satisfaction scores in the past year.
A new category this year, the Guest Shout Out Award, recognized those franchisees who received the most "guest shout outs" as well as the most memorable comments. This award was given to Suite Options with Mainsail Housing also being recognized in this category.
Also new this year were awards recognizing sales results. CSM Lodging and Mainsail Housing achieved top honors. Suite Living, Inc. of Memphis, Tenn.; Commonwealth Corporates, of Richmond, Va.; New England Corporate Housing Partners, of Hartford, Conn.; American Heartland were also recognized for their sales achievements.
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About Oakwood Worldwide®
Oakwood Worldwide® is the premier provider of corporate housing and serviced apartment solutions through its well-known brands, Oakwood®, ExecuStay® and Insurance Housing Solutions™. With a presence in all 50 United States and more than 85 countries, the award- winning company provides move-in-ready furnished accommodations to meet the needs of global organizations, individual business travelers, insurance clients and leisure travelers alike. Oakwood Worldwide was founded in and continues to base its corporate headquarters in Los Angeles and operates regional headquarters in London, Phoenix and Singapore. For more information, please visit OakwoodWorldwide.com.
SOURCE Oakwood Worldwide