INDIANAPOLIS, Feb. 27, 2019 /PRNewswire/ --OneCause, a leader in mobile fundraising, received three Silver and one Bronze Stevie® Award at the 13th annual Stevie Awards for Sales & Customer Service. This is the second consecutive year the OneCause Customer Service and Support team has been recognized for its achievements by the Stevie Awards.
The Stevie Awards for Sales & Customer Service are the world's top honors for customer service, contact center, business development, and sales professionals. The Stevie Awards organization stages seven of the world's leading business awards programs, including the prestigious American Business Awards® and International Business Awards®.
"The OneCause Customer Service team delivers industry-leading service and support that truly makes a difference," said Steve Johns, chief executive officer for OneCause. "Our nonprofit customers work long hours with limited budgets and resources to keep their missions moving forward. We put their causes at the center of everything we do, continuously innovating and improving to provide that extra support we know our customers need."
At the awards ceremony, held on Friday, February 22, OneCause was recognized in four different categories, receiving the following awards:
- Silver Stevie for Innovation in Customer Service - Silver Stevie for Front-Line Customer Service Team of the Year - Technology Industries - Silver Stevie for Contact Center of the Year (Up to 100 Seats) - Technology Industries - Bronze Stevie for Best Use of Technology in Customer Service- Computer Industries
"We're honored to be recognized for our continued investments to improve the customer experience, and ultimately help our nonprofit customers further their missions," said James Rischar, senior vice president of service and support. "It's our passion for the work we do and making a positive impact through the nonprofits we serve that that drives our Customer Service team every day."
More than 2,700 nominations from organizations in 45 nations of all sizes and in virtually every industry were evaluated in this year's competition. Winners were determined by the average scores of more than 150 professionals worldwide in seven specialized judging committees. Entries were considered in 93 categories for customer service and contact center achievements.
About OneCause® OneCause creates user-friendly fundraising software that helps nonprofits engage donors, raise more money and save valuable time and resources. Our full suite of cloud-based fundraising solutions has powered 5,000 organizations, well over 20,000 fundraising events, and helped nonprofits raise more than $1.5 billion. Located in the marketing technology hub of Indianapolis, OneCause has been recognized on the Inc. 500 list of Fastest Growing Companies and received a TechPoint MIRA award for Mobile Technology Excellence & Innovation.
About the Stevie Awards Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com.
Sponsors of the 13th annual Stevie Awards for Sales & Customer Service include Sales Partnerships and ValueSelling Associates.