Online Retailers Celebrate as Shopzilla Awards Excellence

Dec 16, 2010, 09:17 ET from Shopzilla Europe

LONDON, December 16, 2010 /PRNewswire/ -- Shopzilla Europe (, the shopping search engine, has unveiled the European winners of its annual Circle of Excellence Awards ( The awards recognise the top performing online retailers that provided outstanding online customer experiences throughout this past year, as rated by their customers.

The 2010 Shopzilla Circle of Excellence winners are:

UK:;; Cartridge Save;;; Livefoods Direct Ltd;;;;


1001 Bijoux;;; Cloggs;; Crazyphonic;; La cabane en ligne; LEPAPE; MacWay;; Maison Tasset; Maisonic

Mikalo; Ruedespiles; Session Music; Spartoo; Tinkco;; Univers Broderie; zooplus


buttinette; Session Music

These retailers can now proudly display the Shopzilla Circle of Excellence badge on their websites for the next year.

The Shopzilla customer feedback platform and tools have the power to enhance retailers' success and customer loyalty. The 2010 Shopzilla Circle of Excellence award was earned by 32 online retailers in Europe, representing the top 0.57% of Shopzilla Europe's retail network. Circle of Excellence recipients range from Livefoods Direct, which sells animal food such as locusts and meal worms, to Active Beauty which sells cosmetics and other beauty products. Many have won the Circle of Excellence award for the second or third consecutive year, and find the feedback platform essential in maintaining superior customer service and gaining consumer insights.

"We're very proud of the Surfdome team for earning the Circle of Excellenc Award once again. The detailed customer feedback we receive through Shopzilla is reviewed daily to ensure we are performing as expected, reacting quickly when required and ultimately making our business stronger," said Justin Stone, Managing Director,

Scott Macon, MD of Shopzilla Europe said, "Shopzilla reaches more than 40 million shoppers per month across the globe and by crowd-sourcing their feedback we can provide retailers with insights which they may never receive through other forms of retail."

Shopzilla helps retailers listen to their customers by providing free tools and reports about the customer experience on their own websites. The feedback and ratings programme amplifies the consumer voice and is fast and measurable, resulting in insights, action, and consumer loyalty.

Notes to Editors:

Online retailers earning this award received significantly higher customer ratings than the average scores for their country across seven key satisfaction indicators:

    - Overall satisfaction at the point of sales
    - Product selection
    - Ease of finding what the customer is looking for
    - Repurchase intent after order receipt
    - Product met expectations after order receipt
    - On-time delivery
    - Customer support

Shopzilla, Inc. ( launched in Europe in 2005. Shopzilla connects shoppers with more than 100 million products from tens of thousands of retailers. Reaching a global audience of over 40 million shoppers each month through both its destination websites and affiliate network, Shopzilla has offices in London, Los Angeles and San Diego. The company operates sites and business services in the United Kingdom, France, Germany and the United States. Shopzilla, Inc. is owned by Scripps Networks Interactive ( (NYSE: SNI).

Media Contact: Helen Beckett, Shopzilla (Europe) Limited,

SOURCE Shopzilla Europe