OpenTable Diner Reviews Reveal Top 100 Best Restaurants for Service

California and New York restaurants lead hospitality winners, followed closely by those in Florida, North Carolina, South Carolina, and Virginia. Plus, the top 10 honorees for service highlighted in rank order.

Mar 05, 2013, 08:31 ET from OpenTable

SAN FRANCISCO, March 5, 2013 /PRNewswire/ -- In honor of the art of excellence in restaurant hospitality, OpenTable (NASDAQ: OPEN), the world's leading provider of online restaurant reservations, is pleased to announce the 2013 Diners' Choice Award winners for the Top 100 Best Restaurants for Service in the United States and highlight the Top 10 honorees for hospitality.  These awards reflect the combined opinions of more than 5 million reviews submitted by verified OpenTable diners for more than 15,000 restaurants in all 50 states and the District of Columbia.

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The Top 10 Best Restaurants for Service in the U.S., in rank order, include:


Kai – Sheraton Wild Horse Pass Resort – Chandler, Arizona


The French Laundry – Yountville, California


NAOE – Miami, Florida


ON20 – Hartford, Connecticut


Vetri – Philadelphia, Pennsylvania


Saison – San Francisco, California


The Kitchen Restaurant – Sacramento, California


Addison at The Grand Del Mar – San Diego, California


The Painted Lady – Newberg, Oregon


Palace Arms at the Brown Palace – Denver, Colorado

"Providing high-caliber hospitality to diners is both a calling and a craft," said OpenTable Chief Dining Officer Caroline Potter. "From owners and executive chefs to servers and line cooks, the passionate professionals at these restaurants are creating carefully orchestrated, personalized dining experiences that appear effortless yet make guests feel appreciated and indulged all at once."

The complete list of winners, which includes Eleven Madison Park in New York City, goosefoot in Chicago, and La Belle Vie in Minneapolis, spans 28 states, including Alaska and Hawaii.  California restaurants earned 14 spots on the list, followed by New York with 10 winners and Florida and North Carolina with eight apiece. South Carolina and Virginia each boast six winning restaurants, trailed by Illinois with five and Pennsylvania with four. Arizona, Georgia, New Jersey, Ohio, Tennessee, Texas, and Washington all have three honorees, while Hawaii, Massachusetts, Maryland, Oregon, and Utah have two each. Alaska, Colorado, Connecticut, Louisiana, Maine, Minnesota, Missouri, and Nevada restaurants are also included.

Restaurants serving American regional fare accounted for more than half the winners on the list of 100. French cuisine was also well represented. Other popular cuisines included Italian, European/continental, and Japanese.

The Diners' Choice Awards for the Top 100 Restaurants with the Best Service in the U.S. are generated from more than 5 million reviews collected from verified OpenTable diners between February 1, 2012 and January 31, 2013. All restaurants with a minimum "overall" score and number of qualifying reviews were included for consideration.  Qualifying restaurants were then scored and sorted according to the highest average rating in the service category.

Based on this methodology, the following restaurants, listed in alphabetical order, comprise the Top 100 Best Restaurants for Service in the U.S. according to OpenTable diners.  The complete list may also be viewed at

2013 Diners' Choice Award Winners for the Top 100 Restaurants with the Best Service in the U.S.

AcquerelloSan Francisco, California Addison at The Grand Del MarSan Diego, California Alexander'sRoanoke, Virginia Arabellas Italian RistoranteWinter Haven, Florida Artisanal RestaurantBanner Elk, North Carolina The Ashby InnParis, Virginia AteraNew York, New York Aubergine at L'AubergeCarmel, California Bald Headed BistroCleveland, Tennessee BibouPhiladelphia, Pennsylvania Binkley's RestaurantCave Creek, Arizona Bistro L'HermitageWoodbridge, Virginia Blue Hill at Stone Barns – Pocantico Hills, New York BocaCincinnati, Ohio BonesAtlanta, Georgia Boulevard BistroElk Grove, California BV Tuscany Italian RestaurantTeaneck, New Jersey Cafe BaciSarasota, Florida Cafe JuanitaKirkland, Washington Cafe RenaissanceVienna, Virginia CanlisSeattle, Washington Caviar RusseNew York, New York The Cellar RestaurantDaytona Beach, Florida Chama Gaucha Brazilian SteakhouseDowners Grove, Illinois CharlestonBaltimore, Maryland Charleston GrillCharleston, South Carolina Chef MavroHonolulu, Hawaii Chez FrancoisVermilion, Ohio Chez Nous French RestaurantHumble, Texas CommisOakland, California The Copper DoorHayesville, North Carolina Cottage Place RestaurantFlagstaff, Arizona Daniel-Lounge SeatingNew York, New York The Dining Room-Biltmore EstateAsheville, North Carolina Eleven Madison ParkNew York, New York Farmhouse Inn & RestaurantForestville, California Fearrington House RestaurantPittsboro, North Carolina The French LaundryYountville, California The French RoomDallas, Texas Genoa RestaurantPortland, Oregon goosefootChicago, Illinois The Grill-The Ritz CarltonNaples, Florida HamptonsSumter, South Carolina Hannas Prime SteakRancho Santa Margarita, California The HobbitOrange, California The Inn at Turkey HillBloomsburg, Pennsylvania Jens' RestaurantAnchorage, Alaska JUNGSIKNew York, New York Kai – Sheraton Wild Horse Pass ResortChandler, Arizona The Kitchen RestaurantSacramento, California L20Chicago, Illinois La Belle VieMinneapolis, Minnesota La GrenouilleNew York, New York La Mer at HalekulaniHonolulu, Hawaii L'Auberge Chez FrancoisGreat Falls, Virginia Le BernardinNew York, New York The Left Bank-The Sanderling ResortDuck, North Carolina The Library RestaurantMyrtle Beach, South Carolina LJ's & The Kat LoungeHagerstown, Maryland ManresaLos Gatos, California The Melting PotMyrtle Beach, South Carolina The Melting PotSavannah, Georgia MentonBoston, Massachusetts Mille FleursRancho Santa Fe, California n/nakaLos Angeles, California NAOEMiami, Florida New York PrimeMyrtle Beach, South Carolina NicholasRed Bank, New Jersey Norman's at the Ritz-CarltonOrlando, Florida o yaBoston, Massachusetts ON20Hartford, Connecticut Orchids at Palm CourtCincinnati, Ohio The Painted LadyNewberg, Oregon Palace Arms at the Brown PalaceDenver, Colorado Peninsula GrillCharleston, South Carolina Per SeNew York, New York Restaurant IrisMemphis, Tennessee Restaurant Lorena'sMaplewood, New Jersey Rover'sSeattle, Washington Rudy & Paco's Restaurant & BarGalveston, Texas Ruth's Chris Steak HouseBaton Rouge, Louisiana Ruth's Chris Steak HouseLake Mary, Florida Ruth's Chris Steak House-Mohegan Sun at Pocono DownsWilkes-Barre, Pennsylvania Ryan's RestaurantWinston-Salem, North Carolina Saint Jacques French CuisineRaleigh, North Carolina SaisonSan Francisco, California Salt, The Grill-Ritz-CarltonAmelia Island, Florida Second Empire Restaurant and TavernRaleigh, North Carolina SenzaChicago, Illinois St. John's RestaurantChattanooga, Tennessee Sterling's Seafood Steakhouse at Silver Legacy Resort CasinoReno, Nevada Terrapin RestaurantVirginia Beach, Virginia Tony'sSt. Louis, Missouri The Tree Room – Sundance, Utah TRUChicago, Illinois VetriPhiladelphia, Pennsylvania White Barn InnKennebunk, Maine Woodfire GrillAtlanta, Georgia Yono's RestaurantAlbany, New York

Diners can also read more about the Diners' Choice Awards for the Top 100 Restaurants for Best Service in the U.S. by visiting OpenTable Chief Dining Officer Caroline Potter's "Dining Check" blog.

About OpenTable Reviews Originally launched in November 2008, the OpenTable Reviews program helps diners find restaurants that best fit their dining occasions.  Diners who recently honored an OpenTable reservation are invited via email to submit restaurant feedback using an online form. Visitors to OpenTable can access reviews for thousands of OpenTable restaurant partners across the United States, Canada and the UK.  The OpenTable Reviews program has generated more than 15 million reviews by verified diners, establishing OpenTable as one of the largest and most trusted sources for restaurant reviews. 

About OpenTable, Inc. OpenTable is the world's leading provider of online restaurant reservations, seating approximately 10 million diners per month via online bookings across more than 27,000 restaurants. The OpenTable network connects restaurants and diners, helping diners discover and book the perfect table and helping restaurants deliver personalized hospitality to keep guests coming back. The OpenTable service enables diners to see which restaurants have available tables, select a restaurant based on verified diner reviews, menus and other helpful information, and easily book a reservation. In addition to the Company's website and mobile apps, OpenTable powers online reservations for nearly 600 partners, including many of the Internet's most popular global and local brands. For restaurants, the OpenTable hospitality solutions enable them to manage their reservation book, streamline their operations and enhance their service levels. Since its inception in 1998, OpenTable has seated more than 400 million diners around the world.  The Company is headquartered in San Francisco, California, and the OpenTable service is available throughout the United States, as well as in Canada, Germany, Japan, Mexico and the UK. OpenTable also owns and operates toptable, the leading consumer destination site for restaurant reservations in the UK.

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