Parker & Sons Vows to Renew Their Customer Satisfaction Guarantee

When it comes to plumbing and HVAC services, no company is cooler than Parker & Sons. Indeed, they have won Arizona's coveted number one service provider several times over and this is in no small part because of their commitment to customer satisfaction. Basically the customer satisfaction guarantee ensures that customers receive "comfort today or you don't pay."

Jul 14, 2015, 11:00 ET from Parker and Sons

PHOENIX, July 14, 2015 /PRNewswire/ -- Indeed, the customer satisfaction guarantee was the corner stone of Grandpa Parker's vision. He had a goal to support Phoenix, Arizona by providing cool air conditioners to a valley heavily infiltrated by the sun. Forty years later, Parker & Sons is still held together by commitment to community care and value.

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"When folks call a plumber or a mechanic to service their air conditioning or plumbing system, they already assume the job will be completed correctly and professionally. Failing to live up to that expectation is an easy way to lose customers and harm your reputation. That is why at Parker & Sons we emphasize customer service from day one. In our industry it can make all the difference," said Holly Miller, VP of internal operations.

The Parker & Sons approach involves technicians to pass rigorous certification tests, uphold a level of professionalism, and pass a drug test in order to earn the stamp of Trust Certified Team member. Other competitors may just hire anyone who purports to be a plumber or heating/cooling expert. But Parker & Sons ensures that your technician only functions at the highest performance level.

Alongside this commitment to care and quality are a plethora of discount coupons available to help customers in need of savings. These coupons can be found here. One of these coupons includes the Parker & Sons sixty minutes or less drain cleaning guarantee or else it's free.

Also, Parker & Sons is a company known for its philanthropy around the valley of the sun. For example, there the Everybody Wins Program helps support The Special Olympics by pledging $5 dollars for every customer maintenance call and $25 for every AC installation. Last year they raised $400,000 and intend to surpass that amount this year.

About Parker and Sons

Keeping You Comfortable With Expert Heating, Cooling & Plumbing Service Since 1974. Parker & Sons has been serving homeowners and businesses in Arizona for over 40 years and is recognized nationally.

Contact Information

Josh Kelly

SOURCE Parker and Sons