Pelephone Upgrades its Amdocs Mediation System

Upgrade to Amdocs CES - Mediation 8 allows mobile provider to support growth of data usage while reducing hardware cost

Dec 22, 2010, 06:00 ET from Amdocs

ST. LOUIS, Dec. 22, 2010 /PRNewswire/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, announced today that Pelephone Communications, Ltd., an Israeli mobile service provider, has upgraded its systems to Amdocs Mediation 8 to support the growth in data usage and the quick rollout of new services. Pelephone is one of the few service providers worldwide with a High-Speed GSM network that can accommodate downloads of up to 21 megabyte per second. It recently introduced several new innovative data services, including a car GPS navigation service based on real-time traffic levels and an e-mail service for older-generation mobile phones.

"Amdocs Mediation 8 can support the expansion of our new network technologies and business strategies with out-of-the-box functionality, while providing operational efficiencies," said Hanan Alexander, Director of customer care and billing at Pelephone. "We can now process a higher volume of usage events in a shorter time-frame, using Linux-based servers. As a result, we can introduce new services in a timely manner, and reduce costs by using cost-effective hardware."

Mediation is the process of collecting usage data and processing it into business information to be used by the different business and operational support systems. Amdocs Mediation handles all service types (voice, data or content), payment plans (prepaid or postpaid, fixed or content-based billing) and processing modes (real-time or batch) via a single system. Amdocs Mediation has been supporting voice and data mediation at Pelephone since 2003.

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About Amdocs

Amdocs is the market leader in customer experience systems innovation. The company combines business and operational support systems, service delivery platforms, proven services, and deep industry expertise to enable service providers and their customers to do more in the connected world. Amdocs' offerings help service providers explore new business models, differentiate through personalized customer experiences, and streamline operations. A global company with revenue of approximately $3.0 billion in fiscal 2010, Amdocs has over 19,000 employees and serves customers in more than 60 countries worldwide. For more information, visit Amdocs at

Amdocs' Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2010, filed on December 7, 2010.

About Pelephone

Pelephone Communications Ltd., a pioneer in the Israeli mobile marketplace, was established in 1986 by Motorola and Tadiran. The company serves nearly 2.8 million customers, and has about 4,300 employees. The company operates 200 sales and service centers and 13 call centers in Hebrew, Russian and Arabic, including one employing 200 disabled employees. Early 2009, Pelephone launched its high-speed GSM network based on 3.75 generation HSPA technology. This is the world's most advanced network, allowing customers to benefit from state-of-the-art devices, content and applications, and services, including long-distance services. Pelephone is also a leader in the local mobile content space, both in terms of the number of subscribers and volume of content services usage. Pelephone currently has approximately 1.52 million 3G customers, representing 55 percent of its customer-base.