SPRINGFIELD, Mass., Sept. 27, 2017 /PRNewswire/ -- "What people want in a bus company is really very simple," suggest Peter Picknelly, Chairman of Peter Pan Bus Lines and third generation leader of the company. "They want a clean bus, a professional driver, and on-time friendly service. Seems easy but it's really difficult to execute all the time. I happen to think that Peter Pan executes it better than most."
According to Mr. Picknelly, one of the reasons that Peter Pan Bus Lines wanted to separate from Greyhound was that it was getting harder to execute on those consumer needs. "Greyhound is a big, foreign-owned company with a very large service footprint," explains Mr. Picknelly. "We are committed to the Northeast corridor – those are the routes and customers we know well. It got to a point where our values and business approach no longer matched."
Peter Pan Bus Lines has moved quickly in preparation for the breakup. The company has invested $13 million in new buses, constructed new ticket counters and hired new staff in each city that it serves, and can now offer paperless boarding and is guaranteeing the lowest price on those tickets.
"We're going to have paperless tickets on all of our routes," explains Mr. Picknelly. "Buy your ticket on your mobile device a couple minutes before-hand, go right up to the bus, show the driver, and you're on your way. And, we'll have the lowest price guaranteed. People want value for their money. We will make sure that we have the lowest prices anywhere."
Peter Pan Bus Lines is one of the largest privately owned motor coach companies in the USA, serving over 100 communities in the Northeast corridor of the United States. The company offers daily express service in major metro areas such as Boston, New York, Philadelphia and Washington, DC.
GCAi for Peter Pan Bus Lines
Darcy Fortune, 413-736-2245
SOURCE Peter Pan Bus Lines