PetScreening and HostBuddy AI Launch Integration to Streamline Pet Policy Management & Service Animal Verification for Vacation Rental Hosts

The partnership brings automated pet screening into HostBuddy AI's guest messaging platform, helping hosts meet rising guest demand for pet-friendly stays

MOORESVILLE, N.C., Nov. 12, 2026 /PRNewswire/ -- PetScreening, the leading pet policy management platform for the rental housing industry, today announced a new integration with HostBuddy AI, the AI-powered guest messaging platform built for short-term rental operators. The partnership brings PetScreening's pet and assistance animal screening workflow directly into HostBuddy AI's guest communication experience, helping hosts identify pet- and assistance animal-related requests, initiate screening and stay informed, without adding another system or manual follow-up process.

Through this integration, guests will be automatically guided through PetScreening's standardized screening workflow. The screening allows operators to verify that service and assistance animals comply with federal guidelines, document pets against property-specific policies and prevent guests from bringing unauthorized pets. This gives hosts and owners a straightforward way to become more pet-friendly, while controlling liability before arrival. That shift is increasingly paying off: as more travelers bring pets on vacation, pet-friendly listings are outperforming the rest, generating 24% higher revenue per booking and three times as many bookings as non-pet-friendly properties. 

Screening updates are surfaced in real time through the Action Items, Slack alerts, email, SMS and WhatsApp notifications hosts already use within HostBuddy AI. Hosts can use HostBuddy AI's marketplace templates and AI messaging capabilities to communicate with guests about completing PetScreening, helping make the screening step feel like a seamless part of the guest experience rather than an added layer of friction. For hosts, that means fewer surprises at check-in and a clearer picture of who's arriving, without changing how they already communicate with guests.

"Guests are bringing their pets on more trips than ever, and the hosts who plan for that aren't just winning their business, but unlocking real revenue opportunities," said John Bradford, founder and CEO of PetScreening. "This integration helps hosts move from pet-friendly to truly pet-prepared, without adding operational work or extra systems. Hosts can welcome guests and their pets with confidence, and travelers can enjoy a trip with their pet, worry-free."

"Pet-friendly hosting is a huge opportunity in short-term rentals, but it's only worth it if hosts can protect their property and not lose hours to manual work. With PetScreening built into HostBuddy, hosts connect instantly, and HostBuddy automatically sends guests their screening link and handles the follow-up," said Jay Ullrich, CEO, HostBuddy AI. "The result is more bookings, more revenue and a protected property, without the extra work. We're so excited to partner with PetScreening to help hosts say yes with confidence."

For more information about PetScreening, visit https://info.petscreening.com/hostbuddy-ai. To book a demo, visit here.

About PetScreening

PetScreening is the leading pet policy management and compliance platform, helping property managers, operators and asset owners manage their pet and assistance animal policies with greater consistency, transparency and accountability. Serving multifamily housing, single-family rentals, homeowners associations, student housing, vacation rentals and other residential housing segments, PetScreening standardizes pet and assistance animal-related workflows, helps reduce operational risk, and creates better experiences for residents, guests, hosts and property management teams. Through its technology, education, and initiatives, the company advances responsible pet and assistance animal ownership and helps create more pet and assistance animal-inclusive stays. Learn more at petscreening.com.

About HostBuddy AI

HostBuddy AI revolutionizes guest communication for short-term rental hosts by combining proactive, end-to-end guest communication workflows with intelligent guest support and troubleshooting—delivering Superhost-quality experiences whenever coverage is enabled. Built by experienced hosts, HostBuddy integrates seamlessly with your PMS and external channels like WhatsApp and OpenPhone to centralize and automate guest messaging. With automated Journeys that orchestrate the full guest experience, revenue-driving upsells that maximize booking value, and flexible coverage controls, HostBuddy improves reviews, increases revenue, and saves hosts time and money—so you can focus on growing your business.

Media Contact
Kristine Champion
SVP of Marketing, PetScreening
[email protected]

SOURCE PetScreening