
Annual CSR report highlights leadership in pet care, environmental gains, associate investments and partnerships with sustainable brands
PHOENIX, April 2, 2026 /PRNewswire/ -- In celebration of Earth Month, PetSmart today released its fourth annual corporate social responsibility (CSR) report, A World Through Their Eyes, highlighting progress across pet health, associate engagement and environmental sustainability, while reinforcing its commitment to pets and the people who love them.
In 2025, the company made important progress in addressing its environmental impact, diverting 65% of total waste from landfills and generating $1.2 million in potential energy savings through efficiency initiatives. At the same time, PetSmart expanded its assortment of purpose-driven brands to meet growing customer demand and make sustainable pet products more accessible for pet parents. New offerings include JustFoodForDogs, The Honest Kitchen, Edgard & Cooper and Stella & Chewy's which prioritize real, high-quality ingredients.
"At PetSmart, our business thrives when we operate responsibly and efficiently, always prioritizing the health and happiness of pets and the people who love them," said Joanne Dwyer, vice president of corporate social responsibility and corporate communications. "In 2025, we made meaningful progress by partnering across our industry and empowering our teams to drive change – improving how we operate, supporting our associates and expanding our sustainable product offerings. These efforts are helping us create lasting impact and deeper connections with our customers, associates and communities."
Key Report Highlights
A World Through Their Eyes, is anchored in three pillars: Healthy & Happy Pets, Empowered People, and Responsible Stewards. Key progress made in 2025 includes:
Healthy & Happy Pets
- Pet care appointments: 17 million
- Veterinary visits: 7.25 million
- Pet adoptions enabled: 417,000+
- In-store veterinary hospitals: 700+ locations
Empowered People
- Associate training hours delivered: 1.2 million
- Associates receiving upskilling opportunities: 40,000+
- Volunteer hours contributed: 20,000
Responsible Stewards
- Waste diverted from landfill: 65% (toward 75% goal by 2030)
- Energy savings generated: $1.2 million through efficiency initiatives, including solar adoption
- Reduction in outbound logistics mileage: 8%
Simple Ways Pet Parents Can Reduce Their Pet's Paw Print
PetSmart supports pet parents with sustainably sourced, eco-conscious products at competitive prices, and convenient shopping options like buy online, pick up in store, autoship, and same-day delivery. In recognition of Earth Month, the company shares small steps pet parents can take to build more sustainable habits.
- Choose thoughtfully sourced pet food like Only Natural Pet and Stella & Chewy's made with high-quality ingredients.
- Opt for smarter, eco-conscious waste bags such as Earth Rated's offerings which are made from recycled plastic. Check all pet packaging for clear disposal instructions to reduce everyday waste.
- Invest in durable, sustainable toys and essentials like West Paw toys which are made from durable, non-toxic materials, including recycled components.
- Get outside and explore responsibly with your pet using durable Arcadia Trail gear built for repeat adventures and help protect the places you love by picking up litter along the way.
For more information and to download the full 2025 PetSmart CSR report, please visit: petsmartcorporate.com/our-social-responsibility
About PetSmart
PetSmart is the leading omni-channel pet retailer in North America with a mission to help everyone experience more joy with pets. The company offers a compelling assortment of pet care essentials, exclusive brands and must-have items for each season, along with expert pet services. With nearly 1,700 stores across the U.S., Canada and Puerto Rico – plus a seamless shopping experience at PetSmart.com and through the PetSmart app – PetSmart's convenient shopping options are complete with autoship, same-day delivery and in-store pickup. Expert services include a professional grooming salon in every store, veterinary care in more than 700 locations, pet training, and Doggie Day Camp and PetsHotel overnight boarding in many locations. The PetSmart Treats Rewards loyalty program provides value to pet parents through personalized offers and points on every purchase that can be used for future savings.
PetSmart and PetSmart Charities have a long-standing commitment to supporting pets and people in the communities they serve, and PetSmart Charities is the largest funder of animal welfare in North America. Together, they are proud to have helped more than 11 million pets find loving homes through in-store pet adoption programs. For more information, visit PetSmart.com.
SOURCE PetSmart
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