PEX Network's Annual Report - Emergence: The Future of Operational Excellence Released

PEX Network has released their 2016 Annual Report.

Aug 25, 2016, 09:57 ET from PEX Network

LONDON, August 25, 2016 /PRNewswire/ --

Emergence: The Future of Operational Excellence examines what business process will look like in 2025.

The business landscape has changed dramatically over the past decade. Digital technology has had wide reaching consequences in enabling new ways of working and driving changing business models. The demographics of both customers and employees have also shifted enormously, opening up new opportunities for process change and innovation but also increasing pressures on business to raise productivity and efficiency.

These changes have brought with them entirely new ways of thinking about business operations and processes.

But what will the future hold? What are the demographic and economic trends that will shape markets and businesses tomorrow? Which technologies will drive fundamental changes to our ways of working, living and developing as individuals and employees? More importantly, what will the impact of these big changes be on approaches to Operational Excellence?

The Annual Report aims to answer these questions and covers:

  • How the rise of the Millennial Generation is reshaping the customer experience and driving the need for simpler, faster processes
  • Why operational excellence programs need to get more strategic and how you can make the shift
  • The ways that new technologies - Robotics, Low Code, Artificial Intelligence, Data Analytics, and Process Automation - are causing fundamental change to business processes and how you can start to effectively  capitalize on them to promote operational excellence
  • The skills and capabilities you need to develop now and in the future to better support your business to achieve true process and operational excellence

To find out more about the report please visit .

Notes to editors:  

The Process Excellence Network is a global community for process professionals, business leaders and executives who want to improve their businesses through process and operational excellence. With a global membership of 120,000+, and a burgeoning global portfolio of live events, webinars, and networking opportunities, our mission is to inspire and inform our members with access to practical advice on business improvement tools, methodologies and technologies in order to achieve their business goals.