CLEVELAND, Nov. 2, 2016 /PRNewswire/ -- Photon Interactive today announced that it had partnered with KeyCorp (NYSE: KEY), Ohio, leading regional bank, in transforming and modernizing their Digital Channel. KeyBank is the 13th largest bank in the U.S, with operations in 32 markets, approximately 3 million customers and more than 400,000 daily digital banking transactions.
Photon's work involved designing, architecting, developing and implementing a fully integrated digital user experience framework to create Adaptive Responsive (ARD) presences across multiple devices ranging from desktops to tablets to mobile phones.
KeyBank accelerated the program to meet the tight timeframes and high expectations of seamlessly integrating First Niagara Financial Services (FNFG) customers on new online banking platform. This acceleration was achieved primarily through new revolutionary multi-device architecture and continuous delivery methods using an Openshift based Continuous Delivery infrastructure which allows for rapid production releases.
"KeyBank's digital channels handle more business today than our branches. Our customers expect digital solutions to provide convenience, peace of mind and the ability to bank on-the-go. As our trusted and go-to partner for digital experience work, Photon's creative design, technology inputs and thought leadership have played a significant role in our successful delivery of this ambitious program," said Amy G. Brady, Chief Information Officer at KeyCorp.
"Driving client adoption of enterprise online and mobile solutions and innovation are the cornerstones for KeyBank's digital strategy. Photon, as our innovation partner, worked seamlessly with KeyBank to evaluate new ideas, adopt new technologies and seek out newer ways to engage with our clients and increase online and mobile adoption," said Jason Rudman, Executive Vice President, Head of Consumer Payments and Digital Channels at KeyBank.
"We embarked on the digital modernization program to redefine convenience for our clients and provide financial confidence. The partnership with Photon was instrumental in helping us completely redesign and transform our digital online banking user experience across all devices. Photon helped us accelerate timelines as we wanted to deliver newly designed experience to additional one million clients from First Niagara," said Vipin Gupta, Executive Vice President and Chief Information Officer at Key Community Bank.
"At KeyBank, Online Banking transformation is not only about meeting competitive challenges but about redefining everyday banking for KeyBank's clients. The goal was to provide an intuitive, easy to use and simple interface which allowed KeyBank customers to spend a lot less time managing regular banking tasks. We worked with Amy, Vipin and cross-functional KeyBank teams to innovate, architect and design "WOW" Digital experiences," said Srinivas Balasubramanian, Chief Executive Officer, Photon. "Vipin in his keynote on 3 November 2016 at PhotonWorld will be sharing his experiences of leading and driving this program for KeyBank."
The Digital Banking transformation is the first significant partnership between Photon and KeyCorp.
KeyCorp's (NYSE: KEY) roots trace back 190 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation's largest bank-based financial services companies, with assets of approximately $136 billion at September 30, 2016. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name. For more information, visit https://www.key.com/. KeyBank is Member FDIC.
Photon is the world's largest and fastest growing provider of omnichannel and digital experiences. Photon works with over 34% of the Fortune 100 as their digital innovation partner of choice and has the largest digital consumer footprint with over 150mn daily consumer touchpoints. Photon has the largest pool of omnichannel engineers with over 3,600 engineers across offices in the US, India, Indonesia and the Netherlands.
Learn more about Photon at http://www.photon.in
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SOURCE Photon Interactive