Pinnacle Capital Mortgage Selects Retarus' Cloud Fax Service

Retarus Faxolution® for Desktops Helps Pinnacle Capital Mortgage

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Jan 23, 2012, 09:10 ET

NEW YORK, Jan. 23, 2012 /PRNewswire/ -- Retarus Inc., a leading global provider of professional messaging solutions, announced today that Pinnacle Capital Mortgage, a key financial provider for the Western United States, has selected Retarus Faxolution for Desktops to meet their organization's faxing requirements.

Colin Weiner, Infrastructure Engineer at Pinnacle Capital Mortgage, explained, "Our current in-house fax solution was experiencing performance issues - and with our strategy to redesign our Voice, Data and WAN infrastructure to utilize Voice over IP (VOIP), we needed a fax service that would work independently of our VOIP network."

After searching for a solution to meet their needs, Pinnacle Capital Mortgage selected Retarus' Faxolution for Desktops. According to Donna Tomasino, President of Retarus, "Businesses like Pinnacle Capital Mortgage rely on cloud-based solutions to meet their organizational strategies and improve their operational efficiencies. The critical component for companies is to identify a provider that can not only provide the service that is needed, but one that can also excel in delivering customer support, security, transparency and innovation. In the messaging business, there is no better provider," said Tomasino.

Teaming up with Retarus has proven to be a success for both organizations. Weiner added, "The Retarus team was very knowledgeable and helped us transition off of our fax server quickly and without any impact to our users. The process was very smooth and allowed us to continue business operations without interruption."

Retarus provides companies around the world access to the most reliable cloud-based fax network, which supports a 99.9% fax delivery rate and provides 100% availability. With products that include Desktop Fax Services, Fax for Applications, Fax for SAP and WebExpress broadcast messaging - enterprise customers are able to take advantage of Retarus' innovation and user friendly administrative tools which provide total transparency into the messaging process.

About Pinnacle Capital Mortgage

Pinnacle Capital Mortgage Corporation is headquartered in Roseville, California, with additional operation centers located in Concord, CA; Folsom, CA; Lake Oswego, OR; and Phoenix, AZ. They currently have market presence in Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, and Washington.

Pinnacle Capital was founded with the knowledge and efforts of highly experienced lending professionals, with excellent reputations in the mortgage banking field. With this vast pool of experience, they have grown quickly to become a true contender in this industry.

As a company, Pinnacle Capital Mortgage strives to provide only the best possible service to those in their broker partner community, holding fast to the concept of enduring integrity. They hold great value in being honest, dependable, and ethical and believe they can only succeed by building healthy and strong relationships with their partners, and everything they do has that end in sight.

About Retarus

Retarus is a leading global provider of professional messaging solutions and has been developing and offering services for electronic corporate communications since 1992. The company's portfolio encompasses large and medium-sized corporations, with service extending to more than 3,500 worldwide customers in various sectors. Customers such as Allianz, Bayer, Honda, Sony and Adidas rely on Retarus messaging services to exchange mission-critical business documents. Retarus employs more than 220 dedicated professionals and holds offices in Munich, New York, London, Dubai, Paris, Madrid, Milan, Zurich, Singapore, Sydney and Vienna. Each of its employees makes retarus' core service values customer focus, innovation, high quality and transparency their mission. Further information is available online at www.retarus.com.