SAN FRANCISCO, March 2, 2018 /PRNewswire/ -- PlanGrid, the leader in construction productivity software, today announced it was recognized with multiple awards in the 12th annual Stevie Awards for Sales & Customer Service. Building on the multiple Stevie Awards PlanGrid received last year, the company received three awards this year, winning Silver for "Best Customer Service Department"; Bronze for "Front Line Customer Service Team"; and Silver for "Customer Service Professional of the Year."
Contractors and building owners in commercial, heavy civil, higher education, healthcare and other industries rely on PlanGrid to easily and seamlessly collaborate from their mobile devices and desktops, significantly increasing productivity in both the field and the front office. The company's construction productivity software is used on more than one million projects in 78 countries. These latest sales and customer service honors mark continued recognition for PlanGrid with Stevie Awards. In 2017, the company was awarded a Silver for "Front-Line Customer Service Team of the Year."
"With demand for increasing productivity in the construction industry at an all-time high, we're rapidly entering new markets and in many cases, working with people who haven't yet had significant hands-on technology experience," said Chuck Hebert, vice president of customer success at PlanGrid. "We've embraced these challenges and have been dedicated to delivering a best-in-class customer experience since day one. This dedication is a consistent point of differentiation for PlanGrid, and being recognized with several Stevie Awards yet again is further validation we're making significant impact in the lives of our customers."
The Stevie Awards for Sales & Customer Service are the world's top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes seven of the world's leading business awards programs, also including the prestigious American Business AwardsSM and International Business Awards®.
The awards were presented to honorees during a gala banquet on Friday, February 23 at Caesars Palace in Las Vegas, NV. More than 600 executives from the U.S.A. and several other nations attended.
More than 2,500 nominations from organizations of all sizes and in virtually every industry were evaluated in this year's competition. Winners were determined by the average scores of more than 150 professionals worldwide in seven specialized judging committees. Entries were considered in 89 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service and Customer Service Department of the Year; 60 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories to recognize new products and services and solution providers.
"All of our Stevie Award winners should be proud of their achievements. Independent professionals around the world have agreed that their accomplishments are worthy of our public recognition," said Stevie Awards president Michael Gallagher.
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/sales.
About PlanGrid PlanGrid is the leader in construction productivity software. Used on more than 1 million projects around the world, PlanGrid's value extends over numerous phases of construction, building a massive and accurate history of every jobsite through everyday use that creates a data-rich record set at turnover that is essential to long-term operations. PlanGrid is the first construction productivity software that allows contractors and owners in commercial, heavy civil, and other industries to collaborate easily from their mobile devices and desktop, managing blueprints, specs, photos, RFIs, field reports, and punch lists. PlanGrid is used in almost 80 countries by thousands of customers including DPR, Granite, NVIDIA, Target Corporation, and Tutor Perini. The company has secured over $69 million in funding from investors including Sequoia Capital, Tenaya Capital, and several other top firms. For more information, please visit https://www.plangrid.com/.
About the Stevie Awards Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com. Sponsors of the 12th annual Stevie Awards for Sales & Customer Service include HCL Financial Services, Rant & Rave, Sales Partnerships, Inc. and ValueSelling Associates, Inc.