BILLERICA, Mass., June 14, 2011 /PRNewswire/ -- Remote technology support pioneer PlumChoice today announced that CEO and Founder Ted Werth has been selected for the second year as finalist for the Ernst & Young Entrepreneur Of The Year® 2011 New England Award. According to Ernst & Young LLP, the awards program recognizes entrepreneurs who demonstrate excellence and extraordinary success in such areas as innovation, financial performance and personal commitment to their businesses and communities. Award winners will be announced at a special gala event on June 15, 2011 at the Boston Renaissance Waterfront Hotel.
Werth founded PlumChoice, the first remote services company for consumers and small businesses, in 2001. His passion to deliver very high CSAT (Customer Satisfaction) services established PlumChoice as the recognized market leader. Responding to the demand for effective, convenient, affordable technology care by customers of ISPs, OEMs, wireless providers and retailers, the company evolved its services to address the needs of its channel partners. As the pioneer in the remote services industry, PlumChoice now enables its partners to launch, manage and deliver a full featured premium service business to drive customer satisfaction, loyalty and revenue programs.
PlumChoice's patented, award-winning SAFElink™ Service Relationship Management Platform integrates remote and onsite services with all the value added services required by home and SMB technology users. As the industry's only integrated platform for managing the complete Technology Care process, SAFElink includes channel enablement, customer acquisition, service selection, billing, service delivery, case tracking, customer intelligence and more.
Today, PlumChoice's innovative approach is reinventing the way technology care is provided. The company helps millions of consumers and small business owners of all ages and skill levels to overcome technology challenges.
"It is a sincere honor to be recognized among such an exceptional group of successful entrepreneurs," Werth said. "It's been my life's passion to help people take advantage of the full potential that today's technology offers, and I'm grateful for the outstanding team at PlumChoice who has helped to make this vision a reality."
Under Werth's leadership, PlumChoice has garnered numerous industry accolades, including a spot on the Inc. 500 List of America's Fastest Growing Private Companies. Last year, PlumChoice ranked as the 33rd Fastest Growing Company in North America, and 1st in the Computers/Peripherals Sector, on Deloitte's 2010 Technology Fast 500™. Over the last few years, the company has demonstrated tremendous growth with a number of investments from top-tier capital firms and strategic acquisitions designed to broaden its service offerings and its global footprint.
The Ernst & Young Entrepreneur Of The Year Program celebrates its 25th anniversary this year. The program has expanded to recognize business leaders in more than 140 cities and more than 50 countries throughout the world.
Regional award winners are eligible for consideration for the Entrepreneur Of The Year National Award. Award winners in several national categories, as well as the Entrepreneur Of The Year overall National Award winner, will be announced at the annual awards gala in Palm Springs, California, on November 12, 2011. The awards are the culminating event of the Ernst & Young Strategic Growth Forum®, the nation's most prestigious gathering of high-growth, market-leading companies, which will be held November 9–13, 2011.
Founded and produced by Ernst & Young LLP, the Entrepreneur Of The Year Awards are pleased to have the Ewing Marion Kauffman Foundation as a national sponsor.
In New England sponsors include Boston Magazine, J. Robert Scott, Marsh, Nixon Peabody, RR Donnelley and Regan Communications Group.
PlumChoice is setting a new standard of customer care with its Service 2.0 approach that has reinvented the way technology care is provided to connected homes and small businesses. As the largest independent technology care provider in the industry, PlumChoice pioneered the remote technical services business in 2001, providing 24x7 online repair and assistance for digital devices through local industry-certified agents. With the addition of its patented SAFElink™ service relationship platform, PlumChoice now offers a fully integrated and highly secure solution for service providers and other business partners, working under their brand names to provide them with new sources of revenue and cost reduction. PlumChoice's services can be delivered remotely or on-site as a one-time incident, bundled with products/services, or subscriber-based solution. Covered devices include PCs and Macintosh® computers, laptops, netbooks and mobile phones, TVs and home theater systems, routers and servers, networks, security systems, consumer electronics, software, peripherals, iPhones® and other devices. For more information, visit www.plumchoice.com, call 1-866-811-3321 or email [email protected].
About Ernst & Young Entrepreneur Of The Year®
Ernst & Young Entrepreneur Of The Year® is the world's most prestigious business award for entrepreneurs. The unique award makes a difference through the way it encourages entrepreneurial activity among those with potential, and recognizes the contribution of people who inspire others with their vision, leadership and achievement. As the first and only truly global award of its kind, Entrepreneur Of The Year celebrates those who are building and leading successful, growing and dynamic businesses, recognizing them through regional, national and global awards programs in more than 140 cities in more than 50 countries.
About Ernst & Young
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