BIRMINGHAM, Ala., Oct. 26, 2011 /PRNewswire/ -- SuccessEHS has announced new findings from its 2010–2011 Implementation and Customer Support surveys, which indicate that clients are extremely satisfied with the training and services they receive during the EHR implementation process. The surveys reveal that 92 percent of respondents gave high ratings to the effectiveness and quality of pre-implementation training.
This client satisfaction is a result of SuccessEHS's continued commitment to help clients achieve more results, with less risk. As part of its Integrated Success Services, SuccessEHS provides clients with support and services from an expert implementation team. This highly-qualified team provides personalized, dedicated assistance, best practices processes and in-depth training prior to going live with the SuccessEHS solution, making the transition to an EHR more smooth and successful. The team consists of 5 specialists, each with a different role, who work together to minimize the risk of lost productivity and efficiency during go-live.
In addition to active, hands-on assistance throughout the implementation process, SuccessEHS also offers an extensive library of educational resources via SuccessEHS University, empowering clients to take advantage of live and recorded classes at their convenience. Customized educational tracks are available by clinic role, as well as private work sessions and toolkits, to ensure that clients will always have the training and support they need. The company is also committed to the ongoing education of its clients on industry issues that affect providers today, and offers ongoing education via live and recorded webinars, client updates, white papers and more. These convenient, online resources allow clients to receive continued education, updates on new features, and additional training at their own pace. "SuccessEHS has been very responsive to our needs," said Trina Stevens, Office Manager for Cookeville Pediatrics in Cookeville, Tennessee. "They provided us with a product that enabled us to easily meet Meaningful Use requirements, and the SuccessEHS staff worked proactively to ensure that we had everything we needed as we moved towards the attestation process. And I can't say enough about the Support team. There's never been a time where I've not been able to just make a phone call and get what I need."
About SuccessEHS
SuccessEHS is a nationally acclaimed vendor providing an Electronic Health Record (EHR) and Practice Management solution, as well as Electronic Dental Record (EDR) and Dental Imaging solutions, with Integrated Medical Billing Services. Founded in 1995, SuccessEHS established itself as a leader in the emerging practice management applications market by delivering an innovative blend of clinical, operational and financial software paired with a suite of specialized integrated success services. SuccessEHS, entirely in-house developed and supported, has achieved multiple certifications from CCHIT.
SuccessEHS's SuccessEHS 6.0 is a CCHIT Certified ® 2011 Ambulatory EHR, and additionally certified for Child Health, with a 5-star usability rating; this product received certification as a Complete EHR on September 30, 2010. The clinical quality measures certified include: NQF 0421, NQF 0013, NQF 0028, NQF 0041, NQF 0024, NQF 0038, NQF 0043, NQF 0031, and NQF 0034. The additional software used in testing includes Multum, SuccessEHS Patient Portal, ExitCare Patient Education, and Oracle.
This Complete EHR is 2011/2012 compliant and is certified by the Certification Commission for Health Information Technology (CCHIT®), an ONC-ATCB, in accordance with the applicable certification criteria for Eligible Providers adopted by the Secretary of Health and Human Services. This certification neither represents an endorsement by the U.S. Department of Health and Human Services nor guarantees the receipt of incentive payments.
SOURCE SuccessEHS
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