Press Ganey Appoints Health Care Visionary, Dr. Ralph Snyderman, To Board Of Directors

"Father of Personalized Medicine" Brings Unique Experience to Board

Feb 27, 2013, 10:00 ET from Press Ganey Associates, Inc.

SOUTH BEND, Ind., Feb. 27, 2013 /PRNewswire/ -- Press Ganey Associates, Inc. today announced the addition of renowned health care visionary Ralph Snyderman, MD, to its Board of Directors. Dr. Snyderman, Chancellor Emeritus and James B. Duke Professor of Medicine at Duke University, brings a unique perspective to the Board having led one of the most successful integrated academic health systems in the country and having envisioned the personalized health care delivery model. Dr. Snyderman, recipient of many awards and honors throughout his career, was named the "Father of Personalized Medicine" by the Association of American Medical Colleges during a 2012 award presentation.

"Ralph is someone we have long admired and respected for his work as a pioneer, always fighting for what is best for the patient," said Patrick T. Ryan, CEO of Press Ganey. "Ralph's impact on health care has been profound and it is a privilege to welcome him to our team. Throughout his career, he has shown an unwavering commitment to listening to the patient's voice and taking direct action to improve the care experience. He is the true embodiment of who Press Ganey is and what we aim to accomplish, listening to the voice of every patient in order to improve the quality and safety of patient care."

Dr. Snyderman has an accomplished career in health care. He served as Chancellor for Health Affairs and Dean of the School of Medicine at Duke University from 1989 to 2004. During that time, he led the transition of the medical center into an internationally recognized leader of academic medicine. In addition, he oversaw the development of the Duke University Health System and served as its first president and chief executive officer. Dr. Snyderman was among the first to envision and articulate the need to move the current focus of health care from the treatment of disease events to care that is personalized, predictive, preventive and actively engages patients. 

Dr. Snyderman has played a prominent role in the leadership of such important national organizations as the Association of American Physicians, the Institute of Medicine and the Association of American Medical Colleges. Additionally, Dr. Snyderman has been the recipient of numerous awards recognizing his contributions to research and to developing more rational models of health care.

"Throughout my career, I have increasingly valued the voice of our patients in informing how we can improve care. Press Ganey provided us with essential tools to capture our patients' experiences and views," said Dr. Ralph Snyderman. "As we continue to witness the transformation of health care, Press Ganey's unique position will be essential to changing the approach from one that is focused on disease events to care that is centered on the health needs of the individual. It is an honor to join a team that will play a critical role in helping health care providers truly become more patient-centric."

Dr. Snyderman received his bachelor's degree from Washington College in Chestertown, Maryland and his M.D., from the Downstate Medical Center of the State University of New York. 

Press Ganey Associates, Inc.
Recognized as a leader in performance improvement for nearly 30 years, Press Ganey partners with more than 10,000 health care organizations worldwide to create and sustain high-performing organizations, and, ultimately, improve the overall health care experience. The company offers a comprehensive portfolio of solutions to help clients operate efficiently, improve quality, increase market share and optimize reimbursement. Press Ganey works with clients from across the continuum of care – hospitals, medical practices, home care agencies and other providers – including 50 percent of all U.S. hospitals. For more information, visit

Media Contact:
Alicia Bandy

SOURCE Press Ganey Associates, Inc.